Maintenance Technician

Position Summary

Ensure comfort and safety of guests and employees by performing repairs and preventive maintenance to building and grounds.

Example of Duties

Essential Functions

• Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.
• Performs a variety of tasks related to carpentry, painting and pool maintenance.
• This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.
• Position requires lifting of tools, equipment and materials weighing up to 75 pounds.
• Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.
• Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.
• Complete all other duties as assigned by management.

Supportive Functions

• Complies with established work order system.
• Maintains accountability for hotel and personal repair items/tools and keeps them in good working order.
• Resolves maintenance related guest complaints immediately.
• Inspects physical plant and equipment regularly. Performs preventative maintenance. Maintains records. Recommends repair requirements to Chief Engineer.
• Coordinates with other department staff concerning maintenance issues, which could impact availability of rooms or quality of amenities/service.
• Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor (i.e. errands to pick up parts, cross-training).
• Participates in fire brigade/emergency response team.
• Supports other departments to ensure successful health, sanitation and OSHA inspections.

Knowledge, Skills, and Abilities

The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
• Ability to read English sufficient to ascertain information.
• Ability to read, listen and communicate effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Basic knowledge of skilled trade activities in plumbing, carpentry, electrical and mechanical work and painting.
• Basic mechanical aptitude for operation and repair of hotel equipment.
• Skill in the use of a variety of skilled trade tools (including both hand and electric tools).
• Ability to move and work throughout the hotel for the duration of shift.
• Ability to push and pull objects or materials weighing up to 100 pounds.
• Ability to grasp, lift or carry items weighing up to 75 pounds

Qualifications

• Any combination of education and experience equivalent to graduation form high school or other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the functions of the job. High school Diploma preferred.

• Must be available to work an irregular schedule, including holidays, nights, and weekends