Coordinator, Housing

About Le Moyne College:

Le Moyne College, located in Syracuse, N.Y., is an independent college established by the Jesuits in 1946 to provide students with a values-based, comprehensive academic program designed to foster intellectual excellence and preparation for a life of leadership and service. Today, Le Moyne has evolved into a nationally acclaimed college of liberal arts and sciences that draws students from across the U.S. and abroad.

Our Mission:

Le Moyne College is a diverse learning community that strives for academic excellence in the Catholic and Jesuit tradition through its comprehensive programs rooted in the liberal arts and sciences. Its emphasis is on education of the whole person and on the search for meaning and value as integral parts of the intellectual life. Le Moyne College seeks to prepare its members for leadership and service in their personal and professional lives to promote a more just society.

Le Moyne College aims to advance the values of diversity and inclusiveness at the college. To do this, Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus, and who bring greater depth, breadth, and diversity to our campus community.

POSITION SUMMARY                                                                     

Assists with the day to day housing operation in the Campus Life and Leadership Office. This person provides support for several critical housing functions including key inventories, housing records, student room changes, data input, billing, meal plans and building operations; including maintenance requests and health and safety inspections. Administers the housing assignment process for incoming and returning students. Maintains open and effective communication with residents to address inquiries, provide updates, and share relevant information to residents.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS

Job duties specific to this position:

• Support all aspects of the College’s residential housing operations including maintaining the housing assignment database (Erezlife/Datatel), housing requests, room assignments/room changes, check-in and check-outs, meal plan assignments/changes, withdrawals, and extended stays. 

• Produce weekly housing reports in order to provide accurate housing records and up to date information on where students are living for security purposes and to insure proper billing by the Bursar.

• Responsible for oversight of a key management system including key distribution, exchange and collection of keys and any related tasks during the academic year and summer conferences.

• Submit lock core change requests and input billing for lost keys and lock core changes. 

• Manage and produce (ID) cards throughout the year. Coordinate routine maintenance of ID system. Assign or work with IT to assign access privileges as needed and troubleshoot ID problems.

• Track commuter requests/housing release requests. Work with Assistant Director to share established guidelines for fair/consistent decisions.

• Responsible for college-wide student check-in and check-out, transition periods and summer housing, coordinating with appropriate offices, external entities, and volunteers. Oversee requests for early arrivals, late departures, and special requests, including athletic groups, graduate students, off-schedule academic programs, and new students for orientation.

• Hire, train and supervise 5-6 work-study students to assist with day to day office operations. Set work schedules, track and approve work-study hours.

• Serve as a resource person to students and parents regarding the College as a whole.  Must be knowledgeable about the function and basic operation of other campus offices in order to accurately direct calls and inquiries.  Must enjoy dealing with people.

• Maintain and update on-line Emergency Contact information for all students and via key-cards or other method for all residential students.

• Responsible for distribution, tracking and on-line reconciliation of campus life/club credit cards. This includes collecting receipts, following up with missing receipts and contacting students who are overdue on returning their cards. 

• Responsible staff member to the Campus Life e-mail account to follow-up in a timely fashion. Update and maintain Campus Life/Housing website as needed.

• Works closely with other offices within the Student Development Division and throughout the College on a regular basis.  Acts as a resource to SDO staff.

• Must be available to work additional hours during opening weekends, summer and fall orientations and special events.

• May need to work and provide assistance during weekends and evenings.

• Provide support for Fall opening and summer camps as needed.

• This position requires an occasional respond to frustrated and angry constituents and sensitivity to confidential situations.  Patience and diplomacy are required.

• Computer knowledge and experience is necessary, especially with DATATEL, email, Google Office, and the Microsoft Office Suite.

Job expectations for all Le Moyne College employees:

• Demonstrates and role-models all of Le Moyne’s mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.

• Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.

• Supports cura personalis by treating all individuals with dignity, professionalism and kindness.

• Promotes cura apostolica by aligning professional goals, objectives, and performance with college’s strategic goals.

• Demonstrates excellent work attendance, reliability and work ethic.

• Attends and actively participates in required meetings and training sessions.

• Complies and adheres to all of Le Moyne’s established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.

• Must complete all required federal, state, institution and department trainings.

• Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.

• Performs a variety of related duties as assigned.

QUALIFICATIONS  

• Bachelor’s degree or equivalent relevant experience required

• College housing experience preferred

• The ability to manage multiple tasks & attention to detail

• Strong written and oral communication skills, good with people

• Demonstrated organization skills and ability to prioritize tasks.

Additional Information:

Le Moyne Benefits

403(b) Retirement contribution- (9.5% Employer match)
Generous tuition coverage
Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)
Health Savings Accounts- (Partially Employer funded) 
Basic Life & AD&D Insurance- (Employer paid)
Short and Long Term Disability Insurance (Employer paid)
Supplemental Life & AD&D Insurance
Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
12 paid holidays
Generous time off package 

35 hour work week

Pay Range:  $20.00 - $25.00 per hour

Equal Employment Opportunity

Le Moyne College prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.  Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

Application Instructions:

To apply for this position please click the 'Apply Now' button and submit the required materials for consideration:

* Cover letter outlining your interest in the position
* Current resume
* Contact information for 3 professional references

Salary : $20 - $25