What are the responsibilities and job description for the Indirect Loan Officer position at LMCU?
Job Title: Indirect Loan Officer
Primary Location: Grand Rapids, MI
Employee Status: Full Time Hourly
Estimated Hours/Week: 38
About this Position:
The Indirect Loan Officer is responsible for assisting borrowers with indirect loan requests (such as MI Saves, Cunexus, LSI, etc.), providing clerical and administrative support needed to process and close borrower loans. Please note, this position does not fall within our Mortgage Department but rather our Lending Department.
What You'll Do:
We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: Careers@lmcu.org.
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.
LMCU is an Equal Opportunity Employer
Primary Location: Grand Rapids, MI
Employee Status: Full Time Hourly
Estimated Hours/Week: 38
About this Position:
The Indirect Loan Officer is responsible for assisting borrowers with indirect loan requests (such as MI Saves, Cunexus, LSI, etc.), providing clerical and administrative support needed to process and close borrower loans. Please note, this position does not fall within our Mortgage Department but rather our Lending Department.
What You'll Do:
- Monitor new application queues for new incoming loan applications for review and processing. Contact borrowers to confirm accurate information on loan application. Submit loans for underwriting. Follow up with borrowers to complete documents and closing.
- Contact borrowers to cross-sell credit insurance and any additional credit union offerings (5% minimum per month is required). Onboard borrowers as new members and explain LMCU and what we can offer.
- Answer incoming calls and direct calls from borrowers, contractors and indirect vendors.
- Perform other job-related duties as assigned.
- Under one year of similar or preparatory experience.
- A high school degree or equivalent.
- Exceptional member service and phone skills are required.
- Ability to write professional communications is required.
- Knowledge of Symitar.
- Knowledge of the loan application process from start to finish.
We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: Careers@lmcu.org.
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.
LMCU is an Equal Opportunity Employer
