What are the responsibilities and job description for the Loss Prevention Operations Specialist position at LMCU?
Title: Loss Prevention Operations Specialist
Primary Location: Grand Rapids
Employee Status: full-time hourly
Estimated Hours/Week: 38
Remote: No
What You’ll Get:
LMCU is looking for a Loss Prevention Operations Specialist who will be responsible for assisting the Loss Prevention Risk Manager with ensuring the efficient and effective functioning of the administrative processes of the department via a variety of monitoring, data research and information analysis tasks. The Loss Prevention Operations Analyst will work closely with Loss Prevention Management to ensure interdepartmental collaboration and to streamline processes.
What you’ll do:
We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: Careers@lmcu.org.
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.
LMCU is an Equal Opportunity Employer
Primary Location: Grand Rapids
Employee Status: full-time hourly
Estimated Hours/Week: 38
Remote: No
What You’ll Get:
- Weekly Pay
- Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
- Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
- Retirement options like 401 (k) with company match and pension.
- Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
- Tuition reimbursement
- To see a full list of our benefit offerings – check out this helpful guide!
LMCU is looking for a Loss Prevention Operations Specialist who will be responsible for assisting the Loss Prevention Risk Manager with ensuring the efficient and effective functioning of the administrative processes of the department via a variety of monitoring, data research and information analysis tasks. The Loss Prevention Operations Analyst will work closely with Loss Prevention Management to ensure interdepartmental collaboration and to streamline processes.
What you’ll do:
- Monitor all areas of Loss Prevention to ensure adherence to required policies and procedures. Track all completed reviews and present findings to Loss Prevention Risk Manager. Work towards evaluating issues and interpreting findings in order to provide input and suggestions based on research.
- Assist the Loss Prevention Management Team with various projects and reports. Prepare complex spreadsheets and summaries of project statuses and results. Works independently on projects and maintains confidentiality, discretion, and diplomacy at all times. Prioritizes the requests of team members and communicates timelines to each requester.
- Analyze business processes and technologies to identify appropriate updates that are required to be implemented into daily workflows and make recommendations to help with efficiency within all areas of Loss Prevention.
- Assist with all internal and external audit requests, gather information and present to Loss Prevention Risk Manager. Work towards evaluating audit information and providing recommendations to the department.
- Partner with the Loss Prevention Management Team to ensure consistent onboarding of employees through training and accessibility to policies and procedures. Maintain inventory of supplies and office materials.
- Assist the Loss Prevention Team with the coordination and presentation of meetings for Loss Prevention staff. This includes, but is not limited to, creating training materials and facilitating group meetings on policy and procedure updates.
- Other duties as assigned.
- One to two years of experience in the financial industry, with working knowledge of the collections process.
- Knowledge of regulatory rules and laws specific to the financial services industry is an asset.
- A high school degree or equivalent. Bachelor's degree preferred.
- Excellent planning, organizational, and time management skills and ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Proficient in Microsoft Word, Excel, and Outlook.
- Knowledge of collections products and software is an asset.
We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: Careers@lmcu.org.
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.
LMCU is an Equal Opportunity Employer
