What are the responsibilities and job description for the REPAIR & MAINTENANCE COORDINATOR position at LMG?
For over 35 years, LMG has provided video, audio, and lighting solutions to conventions and meetings, international concert tours, nationally televised events, and FORTUNE 500 company presentations. Now you have the opportunity to explore a career at LMG. Join the hard-working and passionate team that delivers unparalleled audiovisual support to events around the world.
The Repair & Maintenance Coordinator provides clerical and administrative assistance to the Maintenance Engineer Supervisor, maintain related library of technical documentations and supports the repair and maintenance engineers.
Typical duties will include, but are not limited to :
- Receive and log incoming items into maintenance computer system. Determine item priority, create service tickets and assign priority of service requirements. Issue work to maintenance staff, indicating priority.
- Track all open service issues and report on the status of units in service. Provide periodic status reports, communicate status of repairs to all interested parties, and routinely update communications as status changes.
- Communicate with manufacturers or parts depot to order parts for needed repairs as specified by the engineering staff technicians.
- Check receipt of parts and materials. Copy packing slips, attach to purchase orders, and file in designated locations. Issue received parts to staff and communicate status as required.
- Receive repaired units, enter data to update maintenance status in computer system, prepare and annotate completed service tag, and move to defined warehouse location, communicating status to others waiting for unit.
- Check units in queue to determine priorities and status and issue items for maintenance to staff as required.
- Maintain parts inventory accuracy, ensure that all parts issued are documented in inventory system and that records are in compliance with physical inventory.
- Communicate requirements for technical upgrades of equipment to technical staff based on management directives and technical bulletins. Maintain library of technical manuals and ensure that all documentation is available as required.
- Prepare service estimates for third party repairs based on information provided by others. Issues return authorization numbers for units under warranty. Assign and prioritize warranty work and communicate status of repairs to customers as required.
- Prepare, issue, and track warranty reimbursement forms to ensure proper billing, payment, and close out of all open warranty repairs and follow requirements based on equipment location.
- Assist in answering departmental telephones, determine caller's needs, route calls, initiate pages, take and relay messages, and greet and announce visitors.
To be a successful Repair & Maintenance Coordinator you should have :
We are looking for passionate individuals who are inspired to go the extra mile while cultivating professional relationships with colleagues and clients and are innovative to provide the best service in the Audio Visual market. If you are eager to work with cutting edge technology, enjoy a fast pace work environment, and are ready to take your career Beyond Technology join our team. We can't wait to see what you accomplish! Help us shape our future!
LMG takes pride in offering a comprehensive and competitive employee benefits program. For full time employees, LMG provides Paid Time Off starting at 12 days, 8 Holidays, Jury Duty Pay and Bereavement Time. Through our benefit partners, we offer medical, dental, vision, life, and disability insurance coverage. We also have a flexible spending account and a 401(k) Retirement Savings Plan. LMG is a Tobacco-Free and Drug Free Organization and an Equal Opportunity Employer. LMG participates in E-Verify. LMG complies with all applicable leave laws including FMLA. For more information on FMLA, please visit www.dol.gov / whd / fmla /
Entertainment Technology Partners or any of its subsidiaries are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Entertainment Technology Partners or any of its subsidiaries via-email, the Internet or in any form and / or method without a valid written Statement of Work in place for this position from ETP Human Resources will be deemed the sole property of Entertainment Technology Partners. No fee will be paid in the event the candidate is hired by Entertainment Technology Partners or any of its subsidiaries as a result of the referral or through other means.
