Assistant Golf Professional - Summer 2025

The Club at Crazy Mountain Ranch is a private membership experience set on 18,000 extraordinary acres in the state of Montana. Take one part working ranch, combine with golf, lodging, great food, and drink plus everything else there is to see and do and you’ve got something beyond special. Crazy Mountain Ranch is a project by Lone Mountain Land Company (LMLC) who manages the planning, entitlement, building, marketing, and sale of premier real estate communities around Big Sky, Montana.

Purpose:

Assistant Golf Professionals are highly skilled individuals with a passion for the game of golf and a detailed focus on the member and guest experience. The Assistant Professional will report directly to, and work closely with, the Golf Manager. The position will assist with the daily golf operations including managing and tracking play, protecting and controlling assets, assisting with all merchandise functions, managing tournaments, supervising outside staff and providing other professional services to ensure an exceptional golf experience. Assistants will be responsible for implementing solid business strategies and efficiencies to guide the operation in a successful direction.

Major Responsibilities:

• Supervise and manage the total golf operation in a professional and efficient manner in the absence of the Head Golf Professional.
• Coach, train and practice an exceptional guest service culture.
• Conduct staff meetings to properly train, develop and motivate all staff members.
• Council and discipline all staff in accordance with the company policy and procedures.
• Responsible for ordering, selling, straightening, cleaning, stocking, end of month inventories, sales reports and receiving of all golf merchandise inventory for the golf shop.
• Responsible to oversee the day-to-day operations of the golf shop staff, and the execution of all policies and procedures instituted by the Head Golf Professional.
• Create policies and distribute information to the staff, to ensure all staff members are consistent with dispensing such information to our guests.
• Responsible for creating a weekly schedule and overseeing the daily staffing levels to ensure proper labor needs are scheduled for the forecasted number of rounds.
• Oversee the club rental program, inventory, cleaning and repair of clubs.
• Oversee the range operations, delegating daily operation responsibilities, inventory, etc.
• Providing private instruction, group clinics and playing lessons.
• Continually elevate standards of service to exceed the guests’ expectations.
• Always maintain a professional image and appearance.
• Maintain proficient playing ability as established by the Head Golf Professional and PGA of America.
• Be informed on and promote all club activities and services.
• Must be well groomed and adhere to dress code/uniform and personal appearance standards defined in the associate handbook.
• Must be friendly and outgoing with a professional demeanor.
• Ability to work alone during certain parts of the day.
• Must be available to work weekends, holidays, and possible overtime.

Essential Job Functions/Keys to Success:

• Dependable to report to work at the scheduled time, is seldom absent from work, and keeps unplanned absences to a minimum. Employee follows company policy of reporting/planning absences and going through the correct channels to request time off. Completes work in a timely, accurate and thorough manner, is conscientious about assignments and deadlines.
• Ability to help and share knowledge or expertise with others. Responds and adapts positively to new ideas, requests, and/or changing situations. Provides meaningful feedback and responds well to constructive criticism.
• Communicates effectively both verbally and in writing with superiors, colleagues and individuals inside and outside the company. Presents information and expresses ideas in a clear, concise, and in a well-organized manner; demonstrates grammatical prose when drafting letters, memoranda, and other forms of written communication. Listens attentively and provides appropriate feedback to ensure understanding.
• Provides cooperative, responsive, and courteous service to clients and staff. Exhibits a professional and courteous demeanor and responds positively, yet quickly to special requirements or circumstances; works to maintain constructive working relationships.
• Initiates work activities, seeks responsibility, and makes efforts to improve knowledge and skills. Employee thinks along original lines, finds new and effective ways of doing jobs, and makes suggestions for improvements. Volume of work consistently done in relation to the volume considered to be a standard requirement of the job. Accuracy, attention to detail, thoroughness, and neatness.
• Seeks clarification when unsure. Knows when to consult and when to act independently. Keeps supervisor informed of status and potential problems. Correctly determines work priorities and treats confidential information appropriately.

Disclaimer:

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Qualifications/Skills:

• Give full attention to what managers, supervisors, coworkers and clients are saying, taking note to understand the points being made, asking questions as appropriate. Determine the needs of your clients by actively listening to provide an exceptional product and experience.
• Clearly communicate with managers, supervisors, and colleagues. Clearly communicate with clients to produce a great product and experience.
• Manage the time you have with your clients/group to deliver an effective product in the time provided.
• Follow safety protocols. Make sound decisions regarding safety issues related to weather, changing conditions, animals, and client behaviors.
• The ability to communicate information and ideas in specific terms that others will understand.
• The ability to recognize that there is a problem and determine the best course of action to remedy the issue; whether handling it yourself or notifying a supervisor or manager.
• The ability to read and understand information that is presented in writing.
• The ability to listen to and understand information as it is presented through spoken words and sentences
• Ability to communicate and work with a variety of age and skill levels
• The desire and ability to work in a cooperative, team-oriented atmosphere
• High School diploma and/or equivalent education and 2-4 year college degree
• Golf Course Experience
• Golf Shop experience
• PGA credentials or enrollment in the PGA Apprentice program
• Outdoor experience: fishing, hiking, biking, etc.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly required to talk and/or hear. The employee is constantly required to stand and walk, climb or balance and stoop, kneel, bend, crouch, or reach with hands and arms. The employee is also required to have visual acuity to perform an activity such as but not limited to preparing and analyzing data and figures, reading plans and project related materials, visual inspection involving property maintenance, drive a company vehicle, inspect for hazards and safety violations, and/or operate machinery as related to the position.

Benefits:

• Complimentary shift meals
• Health Benefits for all Seasonal Employees
• 401k eligibility and bi-weekly match
• Discounted Employee Housing
• Discounts to over 1000 retailers through ADP LifeMart and Expert Voice

Crazy Mountain Ranch offers competitive benefits. This position comes with the possibility of being full time, year round.

For more information on Crazy Mountain Ranch, please visit https://crazymountainranch.com/