SP - Lead Room Attendant

SUMMARY:

The Lead Room Attendant is responsible for assisting in the of the day-to-day functions of the housekeeping department and ensuring that rental homes and privately managed member homes meet the standard to ensure an excellent experience for members and guests. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS:

Major areas of responsibility include, but are not limited to:

• Checking rental homes, and privately managed member homes to ensure they meet company standard.
• Provide feedback to management and associates on the cleanliness and maintenance of those areas against standards.
• Provide mentoring and training to Room Attendants.
• Assist with delegating assigned daily tasks.
• Utilize and manage housekeeping software.
• Navigate and assist with transportation of Room Attendants across property.
• Provide feedback to management about issues occurring within the housekeeping department.
• Cleaning rooms, homes, and rental homes to company standard.

QUALIFICATIONS:

• Minimum 2 years’ experience in a hotel housekeeping function
• Must be able to speak, read, write and understand English
• Knowledge of hotel housekeeping operations
• Knowledge of housekeeping service techniques and maintaining productivity.

PREFERRED:

• Luxury hotel experience strongly preferred
• High school or equivalent education
• Valid US driver license

PHYSICAL REQUIREMENTS:

Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.