What are the responsibilities and job description for the Service Manager position at LMS Investment Management?
Position/Title: Service Manager
Reports to: Community Manager
Start Date: Immediately
Location: Savannah, Georgia - Allier Port Wentworth
We are currently searching for an experienced Service Manager for our portfolio in Savannah, Georgia.
Responsibilities Include
Reports to: Community Manager
Start Date: Immediately
Location: Savannah, Georgia - Allier Port Wentworth
We are currently searching for an experienced Service Manager for our portfolio in Savannah, Georgia.
Responsibilities Include
- Diagnose and perform minor and routine maintenance/repair in a timely and professional manner. Promote good public relations with residents, co-workers, and company staff.
- Always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees through the LIVE IT culture.
- Pre-inspect notice to vacate apartments and complete make-ready checklist and scheduling of make ready contractors.
- Inform Community Manager of needed services and repairs.
- Complete special projects as may be assigned and prioritized by the Community Manager and Regional Manager. Inspect exterior of the property.
- Perform building and common area upkeep on a daily basis in accordance with company standards.
- Ensure vacant unit thermostats are set at the proper setting for a vacant unit.
- Complete or oversee the completion of preventative maintenance according to the guidelines set forth in the Sam Manual.
- Maintain accurate records and provide resident training as required.
- Order parts and supplies and maintain inventory, utilizing inventory system.
- Maintain shop appearance to standards to facilitate quick assessment of supply inventory.
- Maintain proper equipment, and equipment inventory to ensure warranty compliance. Review site budget for guidance.
- Approval may be required in certain circumstances.
- Obtain bids and negotiate prices, as necessary, with vendors and contractors.
- Coordinate delivery and work schedules with vendors, contractors and Community Manager.
- Perform effective emergency maintenance (after hours) as required and in accordance with the Maintenance Operations Manual.
- Coordinate maintenance objectives with the Community Manager daily.
- Perform, and report on, all work according to the safety standards of the company, OSHA, health codes and Maintenance Operations Manual.
- Perform work area clean-up on a weekly basis.
- Oversee all outside contractors and vendors who perform work on property and ensure work completed to contract and to expectations.
- Ensure that all required inspections and permits are completed in timely manner including, but not limited to: fire, backflow, elevator and pool. Ensure all required documentation is completed and current.
- Must have reliable vehicle to transport tools and equipment to job sites.
- Must provide proof of liability insurance for same.
- Bondable and Valid Driver’s License
- Extensive mobility and good physical condition.
- The ability to lift 100 lbs. for the installation and removal of appliances.
- The ability to operate all required hand tools to make repairs.
- The ability to walk, stand, sit, kneel, squat, bend, stoop, push, pull, twist, climb stairs, climb ladders, grasp, squeeze, and reach including overhead items in need of repairs.
- The ability to drive to and from job sites.
- Tolerance to all extremes of hot and cold weather, as may be necessary.
