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General Manager - Lolo's

Lo-Lo's Chicken & Waffles
Scottsdale, AZ Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 6/14/2025

We are seeking a Restaurant General Manager to join our team! You will be responsible for providing customers with a memorable dining experience and successfully leading a team by example!

Job Title: General Manager

Job Description: The General Manager has the overall responsibility for directing the daily operations of the restaurant, ensures compliance within company standards in all areas. This includes product preparation, customer relations, restaurant maintenance, inventory management, financial accountability, team management, hiring, retention and termination of employees, ensuring the highest quality products and services are delivered to each customer.

Company Overview: LRW Concepts are dining destination restaurants with wide appeal. Guests love us and keep coming back because we serve amazing down-home food made from scratch. We have an equally amazing team of welcoming employees devoted to great service and quality dishes.

Responsibilities:

  • Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
  • Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
  • Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
  • Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
  • Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
  • Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
  • Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
  • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Qualifications:

  • Previous experience in food service or other related fields
  • Cost Accounting, Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Customer Focus, Management Proficiency, Managing Profitability, Quality Focus
  • Strong leadership qualities
  • Ability to thrive in a fast-paced environment
  • Excellent written and communication skills
  • Strong attention to detail
  • Degree Preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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