What are the responsibilities and job description for the Marine Operations Manager position at Loadstar?
Loadstar provides product handling and site logistics services to refineries, chemical plants, barge lines and terminals. We load and unload all classes of cargos into railcars, trucks, barges, and ships; we operate docks, tank farms, terminals, and warehouses; and we manage site logistics for marine, rail, truck, and pipeline. We aim to be the provider of these services in the industry, providing outstanding customer service and a superior employee experience.
Loadstar is the premier leader in product handling and site logistics services, specializing in the smooth operation of refineries, chemical plants, barge lines, and terminals. With a proven track record, we expertly load and unload all classes of cargo—whether into railcars, trucks, barges, or ships—ensuring precision and efficiency at every step. Our services extend to operating docks, tank farms, and terminals, while overseeing warehouses and managing seamless site logistics across marine, rail, truck, and pipeline networks.
Driven by a relentless pursuit of excellence, our goal is to redefine industry standards by providing exceptional customer service and fostering a culture of outstanding employee experience. At Loadstar, we don’t just move products; we move businesses forward, powered by the dedication, expertise, and character of our people. We are committed to being the trusted partner in logistics and handling services, setting the bar higher for efficiency, reliability, and innovation.
The Marine Operations Manager oversees tankerman and on-call dock operations. This person supports multiple tankerman supervisors across the full range of operations activities including employee selection, training and development, performance management, execution of Loadstar business plans, safety, customer relations, problem solving, work coverage, emergency response, incident investigation, and continuous improvement. Marine Operations Managers report to the VP of Marine Operations.
Job Requirements
Every effort has been made to ensure a complete job description. However, this document in no way implies that these responsibilities are the only duties you may be required to perform. The omission of specific duties does not exclude them from the position, especially where the work is similar, related, or a logical assignment for the role.
You must be able to perform each individual essential duty properly with or without reasonable accommodation to be successful. The requirements listed above are representative of the knowledge, skill, and/or ability required.
Loadstar is the premier leader in product handling and site logistics services, specializing in the smooth operation of refineries, chemical plants, barge lines, and terminals. With a proven track record, we expertly load and unload all classes of cargo—whether into railcars, trucks, barges, or ships—ensuring precision and efficiency at every step. Our services extend to operating docks, tank farms, and terminals, while overseeing warehouses and managing seamless site logistics across marine, rail, truck, and pipeline networks.
Driven by a relentless pursuit of excellence, our goal is to redefine industry standards by providing exceptional customer service and fostering a culture of outstanding employee experience. At Loadstar, we don’t just move products; we move businesses forward, powered by the dedication, expertise, and character of our people. We are committed to being the trusted partner in logistics and handling services, setting the bar higher for efficiency, reliability, and innovation.
The Marine Operations Manager oversees tankerman and on-call dock operations. This person supports multiple tankerman supervisors across the full range of operations activities including employee selection, training and development, performance management, execution of Loadstar business plans, safety, customer relations, problem solving, work coverage, emergency response, incident investigation, and continuous improvement. Marine Operations Managers report to the VP of Marine Operations.
Job Requirements
- Licensed USGC Tankerman – minimum 10 years’ experience
- Must possess valid & current TWIC and medical card
- Supervisor or leadership experience
- Knowledge of business management procedures, workflow, and organizational structure
- Experience in incident investigation, root cause, and report preparation
- Strong work history based on employer references
- Provide leadership and support to marine supervisors
- Develop and maintain strong customer relationships
- Assist with tankerman recruiting and selection
- Ensure tankerman training is delivered successfully and timely
- Develop leadership skills within each supervisor using measurable targets
- Ensure that Loadstar safety, environmental, and other performance targets are communicated to supervisors and employees, monitored, and achieved.
- Work with supervisors to identify and develop high potential employees as future leaders
- Serve as a role model in support of the Loadstar culture
- Work with HR to develop and maintain appropriate staffing levels to meet demand
- Perform job observations and coaching for tankermen in the field and coach supervisors on best practices for same
- Provide development plans for workers and identify future leaders
- Help supervisors prepare for and deliver safety meetings including required training.
- Communicate and implement changes in company policies and procedures
- Respond appropriately to incidents, lead the investigation, and prepare and follow up with reports and corrective actions
- Share information with peers and be open to feedback to continuously develop best practices for Loadstar
- Speak fluent English, write, read, hear, and have good vision
- Occasionally required to stand, walk, sit, and reach with hands and arms
- Frequently use hands or fingers, handle or feel objects, tools, or controls
- Occasionally lift and/or move up to 25 pounds
- All employees are eligible for the following benefits:
- Full medical coverage
- Dental, vision, additional coverage options
- 401(k) with a company match
- Paid vacation, sick pay, and holidays
- Short and long-term disability
- Uniform, footwear, personal protective equipment
- Technical training and career development
Every effort has been made to ensure a complete job description. However, this document in no way implies that these responsibilities are the only duties you may be required to perform. The omission of specific duties does not exclude them from the position, especially where the work is similar, related, or a logical assignment for the role.
You must be able to perform each individual essential duty properly with or without reasonable accommodation to be successful. The requirements listed above are representative of the knowledge, skill, and/or ability required.
