What are the responsibilities and job description for the Freight Risk Management Specialist position at Loadsure?
About the Role
We are looking for an experienced Freight Risk Management Specialist to join our team at Loadsure. In this role, you will be responsible for managing freight risk and providing expert advice to our customers.
Your Key Responsibilities
- Sourcing submissions from assigned trading partners through dedicated marketing and sales techniques
- Growing the broker source usage based business for single shipments and shipper interest clients
- Review and provide clearance on High Value Shipment referrals within your partners and territory
- Clear annual business submissions and perform desk underwriting to review pertinent details of exposures to quote business within your authority and utilising the Loadsure pricing tools
- Ensure timely and accurate data entry in Loadsure portal
- Maintain your book of business by providing timely renewals to brokers and assureds
- Liaising with claims, finance, compliance and engineering etc on matters affecting or relating to to accounts within the portfolio
- Help maintain team standards through supporting other team members in achieving their service/quality levels and targets as required
- Provide weekly reports to VP of product lines outlining production, referrals and booked premiums
- Complete required continued education training as assigned
- Provide a professional service to brokers in person, writing, email and telephone
- Attend client meetings as required
Your Key Competencies
- Excellent communication skills and proven ability to forge and maintain relationships with clients
- Solutions focused attitude to resolve any challenges
- Excellent organisational skills – ability to provide the client with clear and accurate agendas, status reports and updates on request
- Monitor project deadlines and budgets; identify and communicate potential changes that may be required.
- Prepare materials for client presentations.
- Answer any queries regarding customer policies in a compliant and timely manner
- Generate and provide policy quotes for immediate coverage and short-term needs
- Ability to produce high quality documentation.
- Experience delivering presentations to senior stakeholders.
- The ability to facilitate workshops and meetings. For example, requirements gathering, project boards, technical review sessions or process design workshops.
- Proven ability to influence those outside of their direct reporting line.
- Proven attention to detail/extreme precision about the content of requirements of documents, weekly reports and status updates.
- The ability to work within an unstructured environment and without clear guidance.
- A good knowledge of corporate systems such as CRM etc.
