ServiceNow Developer (Risk/SecOps)

Our ServiceNow Developer is critical to our organization’s IT infrastructure and security management. This position will focus on developing and maintaining applications within the ServiceNow platform, specifically tailored to Risk and Information Security (InfoSec) needs. The developer will ensure that our systems adhere to best practices, enhancing our overall security posture and operational efficiency. Responsibilities: Plays a prominent role in the administration, configuration, and development of core and custom ServiceNow environment through development and implementation of workflow customization, scripting, process automation, report development, dashboard creation, and system configuration. Supports the vision, architecture, and delivery of the Core Tools / ServiceNow roadmap, including the implementation and maintenance of ITSM, ITOM, ITAM, third party tool integrations, automation, and more. Provides guidance on technical aspects of ServiceNow integration requirements, ensuring relevant technology standards, policies, and best practices are applied consistently. Evaluates, recommends, and implements emerging ServiceNow solutions required to support future state needs of the ServiceNow platform. Supports the vision, architecture, delivery, and maintenance of the Cyber Security aspects of Core Tools / ServiceNow roadmap, including the implementation and maintenance of IRM (GRC), SecOps, SIR, third party tool integrations, automation, and more. Reviews, monitors, and manages the ServiceNow platform and takes proactive steps to identify areas of improvement and optimize where needed. Documents all departmental processes and provide any audit-related documentation needed. Performs other duties and projects as assigned. Requirements: Working knowledge of ServiceNow applications including Integrated Risk Management, Security Incident Response, Sec Ops, Service Portal, Service Catalog, Incident Management, Problem Management, Change Management, Knowledge Management, CMDB, Discovery, and Orchestration. Demonstrates initiative, drive, and broad technical knowledge. Excellent written and verbal communication skills. Confident speaker with ability to present, interact, and connect with executives, engineers, and technical contacts. Strong time research and troubleshooting skills. Effective organizational and time management skills. Practical application of ITIL process / framework, ability to identify project risks and gaps, and ability to develop creative solutions catering to user experience. Ability to engage in detailed technical discussions. Demonstrates strong analytic reasoning and problem solving skills. Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments. Ability to organize and prioritize work schedules on a short-term and long-term basis. Ability to understand and articulate complex concepts in a clear and concise manner. Ability to provide consultation and expert advice to management. Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed. Ability to deal with complex difficult problems involving multiple facets and variables in nonstandardized situations. Ability to work with little to no supervision while performing duties. Experience with JavaScript, GlideAjax, HTML, CSS required. Experience with third party tool integrations using APIs, web services, SOAP, mid-servers required. Experience with SQL, Powershell, AngularJS, Bootstrap, Workday integrations preferred. Experience in the mortgage industry preferred. Practical experience implementing systems using the Agile/Scrum methodology. ServiceNow Certified System Administrator certification preferred. Bachelor’s Degree preferred, and a minimum of three (3) + years’ experience in a similar role having responsibility for administration, configuration, and development of ServiceNow.

Salary : $100,000 - $120,000