Lending Manager (Correspondent Operations)

Job Summary

We're seeking a dynamic Correspondent Lending Manager to lead our correspondent lending division. This role requires both strategic oversight and hands-on management, ensuring that our correspondent lending operations run efficiently, comply with all regulatory requirements, and maintain the highest standards of quality. You will play a key role in shaping our correspondent lending infrastructure, developing workflows, and managing relationships with third-party fulfillment partners.

Key Responsibilities:

• Develop and Implement Workflows: Design and implement correspondent lending workflows, SOPs, SLAs, checklists, and QC measures to ensure high-quality and efficient loan processing and delivery.
• System Optimization: Regularly assess and optimize correspondent lending systems to ensure smooth file flow, high quality, regulatory compliance, and operational efficiency.
• Third-Party Management: Oversee day-to-day operations with correspondent lenders and fulfillment partners, ensuring consistent loan delivery and adherence to high-quality standards.
• Performance Monitoring: Define and monitor productivity standards and performance goals, ensuring they are met on a monthly, quarterly, and annual basis.
• Quality Control: Conduct second-level reviews, manage exceptions, and handle escalations to ensure on-time loan funding and adherence to quality control measures.
• Pipeline Management: Actively monitor and manage the lending pipeline, stepping in as needed to troubleshoot and clear any obstacles to ensure seamless file closings.
• Collaboration: Work closely with loan officers, processors, underwriters, closers and funders, and management both at Loan Factory, and with lenders, to identify and resolve any issues in the correspondent lending process.
• Compliance Oversight: Maintain a comprehensive understanding of correspondent lending regulations to ensure all processes comply with federal, state, and regulatory guidelines.
• Training and Development: Provide technical and regulatory training, recommend areas of improvement, and conduct ongoing training to ensure team members are up-to-date with industry best practices.

About You:

• Industry Expertise: Possess expert-level knowledge of the entire mortgage process, particularly in correspondent lending, closing, funding, post-closing processes, including detailed knowledge of warehouse funding lines and secondary markets, as well as all regulatory guidelines related to residential mortgage lending.
• Leadership: You are a visionary leader with a clear perspective on building scalable, modular correspondent lending infrastructure. You are comfortable operating in a highly regulated industry while optimizing for performance.
• Innovative Problem Solver: You are proactive in surfacing issues, leading discussions around long-term solutions, and managing temporary workarounds if necessary.

Requirements:

• Experience: 10 years in the mortgage industry including 5 years recent experience working at a broker and managing correspondent lending channels, with a deep understanding of closing and post-closing processes across wholesale, correspondent, and direct lending platforms, including experience with Conventional, Jumbo, NON-QM, and Government loans, purchase and refinances. 
• Knowledge: Understanding of RESPA and all compliance regulations surrounding disclosures, fees, cures, and closing documents
• Proven Track Record: Demonstrated success in developing and implementing workflows, training materials, SOPs, SLAs, and QC measures for correspondent lending operations.
• System Proficiency: Skilled in configuring and optimizing lending systems for efficiency, quality, and compliance.
• Team Leadership: Proven experience in managing and leading decentralized teams, ensuring high performance and collaboration across remote environments.
• Third-Party Management: Experience in the management of strategic third-party fulfillment partners within the correspondent lending space.

If you are a visionary leader with a passion for optimizing lending operations within a fast-paced, highly regulated industry, we encourage you to apply and join us in redefining the future of mortgage lending at Loan Factory.

Job Type: Full-time

Compensation and Benefits:

• Salary range of $120,000 - $150,000 per year and comprehensive benefits package (health, dental, vision, 401k, sick leave, PTO)
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment focused on innovation and excellence.