What are the responsibilities and job description for the Director, Servicing and Operations Compliance position at loanDepot?
Position Summary
Our Director, Servicing and Operations Compliance will be r esponsible for leading Servicing and Operations compliance team. Serve as a mortgage servicing compliance subject matter expert. In collaboration with the Company’s Originations' Compliance team, oversee execution of Compliance Management System (CMS) activities, including compliance testing, compliance risk assessments, compliance training and monitoring legislative changes and investor/agency guidance. Assist with compliance reporting and provide operation’s compliance support for examinations.
Responsibilities
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $148,000 and $196,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Our Director, Servicing and Operations Compliance will be r esponsible for leading Servicing and Operations compliance team. Serve as a mortgage servicing compliance subject matter expert. In collaboration with the Company’s Originations' Compliance team, oversee execution of Compliance Management System (CMS) activities, including compliance testing, compliance risk assessments, compliance training and monitoring legislative changes and investor/agency guidance. Assist with compliance reporting and provide operation’s compliance support for examinations.
Responsibilities
- Oversees the Company’s mortgage servicing and operation compliance team, compliance testing function and assists with completing compliance risk assessments.
- Oversees the implementation of effective Company-wide and job-specific compliance training.
- Serves as a mortgage servicing compliance subject matter expert and advises Servicing operations on compliance requirements impacting day-to-day operations.
- Collaborates with the Company’s Originations Compliance team to assist with implementation of the Company’s compliance management system.
- Reviews and approves servicing compliance policies and procedures, correspondence and scripts.
- Supports and helps implement the company’s Fair Servicing policy and procedures.
- Provides examinations support including, but not limited to, providing required documentation and drafting and responding to exam requests.
- Utilizes knowledge of investor/agency and compliance guidelines for government and agency loans to ensure standards are consistently met.
- Provides expertise and guidance to leadership regarding loan integrity and coordinates detailed and accurate compliance reports. Assist with the preparation of comprehensive compliance reports that educate senior management about compliance issues impacting the Company.
- Works with business leaders to gather data, provide feedback for improvements, and intelligently coordinate efforts as necessary.
- Minimum of twelve (12) years’ experience in mortgage servicing compliance required.
- Minimum five (5) years of management experience preferred.
- Bachelor’s Degree required, JD degree a plus.
- Aggressive compensation package based on experience and skill set.
- Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $148,000 and $196,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $148,000 - $196,000
