Description
Position at loanDepot
The Production Sales Manager is responsible for driving sales growth and maintaining a high level of loan production within the organization. This individual will manage a team of purchase loan officers or mortgage professionals, ensuring they meet and exceed sales goals while adhering to company policies and industry regulations.
Key Responsibilities :
Lead and mentor a team of loan officers to meet or exceed individual and team sales goals.
Provide coaching, training, and ongoing development to ensure the team is equipped with the necessary skills and knowledge to succeed.Develop and implement effective sales strategies to drive business growth and market penetration.Production Oversight :Monitor loan volume, pipeline, and key performance indicators (KPIs) to ensure production targets are met.
Track and manage loan officers' progress, providing regular feedback and support as needed.Collaborate with underwriting, processing, and closing teams to ensure timely and accurate loan processing.Business Development :Identify new business opportunities and build relationships with real estate agents, builders, and other referral partners.
Stay current with market trends, products, and competitive landscape to ensure the company's offerings remain attractive.Represent the company at industry events, networking functions, and community activities.Compliance and Risk Management :Ensure all loan production is in compliance with federal, state, and local regulations, as well as company policies.
Address any regulatory issues, complaints, or concerns related to loan production or sales processes.Work closely with legal and compliance teams to ensure all sales practices are ethical and compliant.Reporting and Analysis :Generate and analyze production reports to evaluate team performance, identify areas for improvement, and develop corrective action plans.
Provide regular updates to senior leadership on production metrics and business outcomes.Customer Relationship Management :Maintain strong relationships with clients and referral sources, ensuring a high level of customer satisfaction.
Assist in resolving any escalated issues or customer concerns.Skills and Qualifications :
Education : Bachelor's degree in business, finance, or a related field (preferred).Experience : Minimum of 5-7 years in mortgage sales with at least 2-3 years in a leadership role.Knowledge : Strong understanding of mortgage products, underwriting guidelines, and industry regulations.Sales Ability : Proven track record of achieving sales targets and driving business growth.Leadership : Excellent leadership, coaching, and team management skills.Communication : Strong verbal and written communication skills.Technical Skills : Proficiency in mortgage loan origination software (LOS) and Microsoft Office Suite.Working Conditions :
Full-time position, typically working Monday through Friday with occasional evening or weekend work based on client or team needs.Compensation :
Competitive salary with performance-based incentives or commission structure.Benefits may include healthcare, retirement plans, and professional development opportunities.This job description gives a general overview, and specific responsibilities or requirements may vary based on the company's structure and objectives.
