What are the responsibilities and job description for the Sales Support Specialist position at loanDepot?
Job Summary:
The Sales Support Specialist provides administrative and analytical support to the sales team, ensuring efficient operations, data analysis, performance tracking, and clear communication across the team. This role will focus on reporting, sales process optimization, and team coordination.
Responsibilities:
- Generate and analyze sales reports, providing insights on KPIs and performance.
- Assist in creating weekly PowerPoint presentations for team huddles and meetings.
- Track team performance metrics and report to SVP on manager progress.
- Coordinate and track sales contests, share communications, and recognize winners.
- Manage internal team communications, in partnership with the SVP.
- Ensures all LO profiles are updated accurately in Workday, Active Directory, Outlook etc.
- Assist in ensuring a smooth onboarding experience for new hires—partnering with technology as needed.
- Handles administrative tasks such as job changes, manager changes, and compensation changes on behalf of the sales leaders.
- Serve as a key partner to internal teams such as HR, Marketing, Licensing, Training, and Technology to ensure seamless operations and effective communication across departments.
- Manages and supports key projects, ensuring deadlines are met and action items are tracked and followed up on.
Requirements:
- Bachelor’s Degree preferred and a minimum of 5 years’ experience working in a similar field of a sales support role supporting senior level leaders.
- Expert in Excel & PowerPoint.
- Experience in the Mortgage industry preferred.
Why work for #teamloanDepot:
- Aggressive compensation package based on experience and skill set.
- Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
