What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE position at Lobel Financial?

Join a Thriving Team at Lobel Financial!

Ready to take your customer service skills to the next level? Lobel Financial, a leading name in the auto finance industry, invites you to grow with us. Ranked among the top 20 in our field, we pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities. Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.

Position : Customer Service Representative

Location : Anaheim, CA

Why Join Us?

Career Growth : We believe in promoting from within and empowering our employees to develop their skills.
Comprehensive Benefits : Enjoy 401K matching, medical, dental, and vision coverage, optional life insurance, paid holidays, and generous paid time off!

What You'll Do :

Deliver Outstanding Service : Handle inbound customer inquiries with a friendly and empathetic approach.

Problem Solving : Quickly resolve issues and provide effective solutions, ensuring a positive customer experience.

Multi-Channel Communication : Manage calls, emails, and other customer interactions professionally and efficiently.

Process Management : Follow established procedures to document interactions, update profiles, and maintain accurate records.

Goal-Oriented : Strive to meet and exceed personal and team targets consistently.

What You'll Bring :

Experience : Previous success in a customer service, client support, or related role preferred.

Skills : Strong verbal communication and time management skills, as well as proficiency in using phone systems and basic computer applications.

Adaptability : Ability to learn and adhere to customer service policies and procedures, and quickly adapt to changing priorities.

Dependability : Consistently reliable in attendance and performance, ensuring seamless customer service delivery.

Language Skills : Bilingual in Spanish and English preferred.

Compensation : Starting wage of $18 / hr. with potential for higher based on experience.

Ready to Make a Difference? Join a team that values your skills and supports your growth. Apply today and discover a fulfilling career at Lobel Financial!

Salary : $18

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CUSTOMER SERVICE REPRESENTATIVE

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