What are the responsibilities and job description for the Account Manager position at Lobster Place Wholesale Seafood?
Account Manager
Description
LP Seafood & Specialty is seeking a friendly, engaging,
and detail-oriented Account
Manager to join our industry-leading sales
team. Account Managers partner with our Sales Representatives to delight and
retain existing customers while supporting sales growth. In this role you will
work with some of the best restaurants, caterers, hotels, and specialty
retailers in the New York City region, providing personalized,
relationship-focused customer service. You will anticipate and attend to day-to-day
client needs, monitor customer purchasing trends, identify and pursue upselling
opportunities, and provide administrative and operational support to the Sales
Rep as required. You will be a
trusted resource, both to our clients and your partnered
Sales Representative, and a key driver of sales growth.
Members of our sales team receive extensive
training on our products and processes and enjoy
market-leading pay and benefits, all in an environment with genuine
opportunities for a thriving career. This is an outstanding opportunity to join
a friendly and dedicated team of professionals who genuinely
care about each other, our customers, and
our business.
The Account Manager enjoys a work from home schedule with occasional scheduled field visits to customers and sales meetings in our
offices.
About Us
LP Seafood & Specialty is the New York City
Metro-region’s leading purveyor of fresh, live, and frozen seafood and
specialty food products to restaurants, hotels, caterers, cruise lines, and
specialty retailers. Each day we source the finest fresh fish, live lobster,
live shellfish, frozen seafood, and gourmet products from around the world,
process them in a first-class distribution facility, and deliver to renowned
kitchens and retailers throughout NYC and beyond.
Job Responsibilities
- Business Development Support :
- Assist with sales funnel management, including
following up with active leads, customer onboarding, processing credit
applications, and setting up accounts.
Management :
industry leading service to designated customers.
customer special prices.
ensure accurate entry of all orders in the Seasoft computer system.
with your partner Sales Representatives to maximize business retention
and account growth.
accounts on day-to-day business matters and be reachable via phone,
email, or text Sunday through Thursday.
Transportation teams to ensure accurate order fulfillment
and timely delivery.
comprehension of LPSS customer policies to deliver excellent service to
customers.
complaints, and requests in a timely and detailed
fashion.
collaborate with the Sales Representative to execute outreach and
engagement plans.
Qualifications
Specialty Food, Seafood or Distribution Industries.
reach out and form strong individual customer relationships.
project management skills.
skills.
seafood and gourmet products.
Teams.
learn Seasoft ERP and other Web applications as
necessary.
Pay and Benefits
15-$20K and additional bonuses for the achievement of sales targets.
benefits.
for sales-related expenses.
LP Seafood & Specialty is proud to be an equal
opportunity employer. We are committed to providing an environment of mutual
respect and building a workplace that represents a variety of
backgrounds, perspectives, and skills. All employment
is determined based on qualifications, merits, and business
needs.
Salary : $75,000