What are the responsibilities and job description for the General Labor/ Customer Service Needed position at Local Firm Hiring Now!?
We are seeking a candidate with a background in customer service to join our team in our brand new department! We are looking to add 4-5 new consultants on our team. You will be responsible for helping customers directly by providing product and service information and resolving any issues that may arise.
Responsibilities :
- Handle customer inquiries and complaints by speaking directly with new and existing customers
- Provide information about the products and services directly
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Assisting customers with any billing and / or equipment issues
- Handling new customer acquisitions and qualifying potential clientele
- Sports Minded Candidates excel in this field!!!!
- College graduates are encouraged to apply
Qualifications :
