What are the responsibilities and job description for the Entry Level Leadership Development - Customer Service & Sales position at LOCAL HIRING FIRM-Appy Today!?
Are you ready to take charge of your career and make an impact in the world of sales? Join our team as a Customer Success Representative, where you’ll play a vital role in driving growth and connecting with customers across Brooklyn.
About Us :
We’re a fast-growing company that partners with industry-leading brands like Verizon. Our mission is to deliver innovative solutions and exceptional customer experiences. With a culture built on teamwork, growth, and inclusion, we’re dedicated to helping our employees thrive both professionally and personally.
What You’ll Do in The Customer Success Representative Role :
- Proactively identify opportunities to upsell and enhance customer engagement by expanding their use of our services, based on customer usage patterns and relationship development
- Develop and nurture relationships with new customers and support customers on how our services best meet their needs
- Understand customer needs and requirements through active listening, probing questions, and observing body language to close sales
- Identify opportunities, present tailored solutions, and close deals to meet or exceed monthly sales goals.
- Create and execute sales plan, leveraging market insights to maximize revenue.
- Represent our company’s values and commitment to excellence during every interaction.
- Work closely with internal teams to ensure seamless customer onboarding and satisfaction.
