Customer Experience Advocate

Job Title: Customer Experience Advocate

Looking to make a difference AND be a part of a fun and rewarding team? Bring in your resume and pick up an application today or click on the link below to apply online!

We're not just another job, we're helping the pets in our community, and have a ton of fun doing it! At Local Paws our goal is to provide healthy products for our four legged companions in a warm, friendly and fun neighborhood setting. We strive to provide the education and knowledge to our team so they can make great recommendations for our guests and their pets. If you love pets, love to learn, and love helping people we want to hear from you!

We seek Team Members who:

• Are genuine, have a positive attitude and are helpful
• Want to build a career with us
• Love to learn
• Are team players who celebrate their own and other’s success
• Are able to thrive in a retail environment
• Can connect with and engage guests in thoughtful conversations and make recommendations that meet their needs and the needs of their pet
• Maintain store cleanliness
• Learn and maintain inventory, including receiving, stocking, rotating and facing of products
• Participate in merchandising, work on creative displays of products and signs
• Attend brand trainings (some trainings may be before or after hours)

Requirements:

• Must be at least 18 years old
• High school diploma or equivalent
• Able to lift up to 45 pounds, can bend, kneel, stoop, crouch, climb a ladder
• Able to stand for extended periods of time
• Highly accountable and has integrity
• Has the flexibility to work within our normal store operating hours, including Saturdays (we're closed Sundays)
• Proven experience in a customer service role
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to remain calm and professional in challenging situations
• Ability to multitask and prioritize tasks effectively
• Flexibility to work in a fast-paced environment with shifting priorities
• Have accurate cash handling skills, competent with basic math
• Are comfortable with computers, learning new systems, performing transactions for guests at the point of sale accurately and completely
• Desire to build a career with us!

What we offer:

• Employee discounts
• Opportunity for advancement
• Employee feeding program for your pets
• Unpaid time off
• Flexible schedule
• Health insurance (full-time)
• Dental insurance (full-time)
• Vision insurance (full-time)
• Major holidays off (New Years, Memorial Day, Labor Day, Thanksgiving, Christmas, etc)

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $18