What are the responsibilities and job description for the Appliance Technician position at Local Service Company?
Company Overview
Matt's Appliance Service Inc. has been a trusted provider of residential appliance repair and service in Harrisonburg, Rockingham County, and the Shenandoah Valley for years. With over 70 years of combined experience, our team is dedicated to delivering dependable repair services for all major brands while ensuring exceptional customer satisfaction at affordable prices.
Summary
As an Appliance Technician at Matt's Appliance Service Inc., you will be responsible for diagnosing and repairing a variety of residential appliances. This role is vital in upholding our mission of providing high-quality service that resolves issues efficiently on the first call.
Responsibilities
- Diagnose and repair residential appliances including refrigerators, washers, dryers, and ovens.
- Provide exceptional customer service during all interactions with clients.
- Perform routine maintenance checks to ensure appliances are functioning optimally.
- Assemble and install new appliances as needed.
- Document all repairs and maintenance performed on each service call accurately.
- Maintain a clean and organized work environment while on-site at customer locations.
- Stay updated on the latest appliance technologies and repair techniques to enhance service quality.
- Collaborate with team members to improve service processes and customer satisfaction.
- Must be able to life 50 pounds at times.
Qualifications
- Proven experience as an appliance technician or similar role in the field service industry.
- Strong mechanical knowledge with hands-on experience in appliance repair.
- Excellent customer service skills with a focus on client satisfaction.
- Ability to troubleshoot electrical issues related to appliances effectively.
- Familiarity with refrigeration systems is a plus but not required.
- Strong organizational skills to manage multiple service calls efficiently.
- Valid driver's license with a clean driving record.
If you are skilled in appliance repair and passionate about delivering outstanding service, we invite you to apply today to join our expert team at Matt's Appliance Service Inc.
Job Type: Full-time
Benefits:
- Company truck
- Employee discount
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Schedule:
- Monday to Friday
- Weekends as needed
- Year round work
Supplemental Pay:
- Bonus opportunities
- Commission pay
Ability to Commute:
- Timberville, VA 22853 (Required)
Ability to Relocate:
- Timberville, VA 22853: Relocate before starting work (Required)
Work Location: In person