Cash Application Specialist - Hybrid Schedule Indianapolis, IN

Summary/Objective

The Cash Application Specialist will provide administrative and clerical support in both cash applications and collections. This position will be responsible for the accounts receivable process for our business and clients. This position is an in-office role, based in Carmel, Indiana.

Essential Functions

• Receive and process various forms of customer payments, including checks, electronic transfers, credit cards, and other payment methods.
• Accurately record and document each payment transaction in the company's accounting system, ensuring adherence to internal controls and accounting standards.
• Reconcile customer payments with outstanding invoices or accounts receivable, matching payment amounts to the appropriate customer accounts.
• Investigate and resolve discrepancies or issues with payments, collaborating with internal departments or contacting customers to clarify payment details, identify errors, or address concerns.
• Maintain detailed and up-to-date records of all cash transactions, ensuring accuracy and compliance with accounting guidelines.
• Generate regular reports related to cash application activities, such as outstanding receivables, payment trends, or discrepancies, and provide analysis or insights to management as required.
• Assist with month-end and year-end financial closing activities, including reconciliations and preparation of related reports.
• Provide excellent customer service by promptly responding to payment-related inquiries, assisting customers with payment processes, and addressing any issues or concerns.
• Assist with the collections and billing processes.

Competencies

• Proven experience working in a similar role, preferably as a Cash Application Specialist or in accounts receivable.
• Strong understanding of accounting principles and financial processes.
• Proficiency in using accounting software and other relevant tools (e.g., ERP systems, spreadsheets).
• Excellent attention to detail and accuracy in handling financial data.
• Analytical mindset and problem-solving skills to investigate and resolve payment discrepancies.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong communication and interpersonal skills to collaborate effectively with internal teams and interact with customers.
• Knowledge of relevant regulations and compliance standards related to cash handling and financial transactions.

Education and Experience

• Associate degree or equivalent from a two-year college or technical school
• 2-3 years experience in accounts receivable or billing

Position Type/Expected Hours of Work

This is a Full-time position. Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand.

Physical Requirements

This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e., business office with computers, phone, printers, light foot traffic.

EEO Statement

Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Applicants must be legally authorized to work in the United States