What are the responsibilities and job description for the Claims Assistant position at Lockton, Inc.?
Job Summary :
The Washington DC office for Lockton's Northeast Series is currently seeking a process-oriented individual who is passionate about providing exceptional service to Associates and Clients. The Claims Assistant is responsible for supporting the claims reporting and handling process, with a focus on professionalism, proficiency, and accuracy. This role will also be responsible for claims data collection and analysis.
Responsibilities include :
- Facilitate the claims reporting process between involved parties
- Analyze and review insurance claims for accuracy and completeness, obtaining information as necessary
- Receive claim information from clients and verify current insurance coverage
- Report claim information accurately and promptly to the appropriate insurance carrier on behalf of the Client
- Enter claim information into respective system(s) for tracking and reporting purposes
- Field questions and act on requests concerning claim information
- Collaborate with Claims Advocates to achieve accurate and timely claim reporting
- Proactive in handling claims correspondence and identifying matters requiring immediate attention
- Maintain and update shared claims program in Salesforce
- Engaging with other departments regarding exchange of information and / or client requests
Requirements :
