What are the responsibilities and job description for the Project Management Assistant/Coordinator- Employee Benefits Communications position at Lockton, Inc.?
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Lockton West is seeking a detail-oriented, organized and proactive Traffic Coordinator for the Employee Benefits Communications Practice. This position will work closely with the project manager and will be responsible for streamlining workflows, managing incoming requests, assigning tasks, and ensuring that projects move seamlessly through each stage of development. With a high volume of projects, especially during the fourth quarter busy season, this positions plays a critical role in keeping projects on track, and teams and clients aligned.
The ideal candidate is an effective communicator, thrives in a fast-paced deadline-driven environment and is passionate about efficiency, collaboration, and excellence.
“Customer” Relations
- Serve as a liaison between the Communications team and other units/departments to positively promote the team’s capabilities and service offerings.
- Act as a key custodian of the end-user experience.
- Leverage Workfront project management system to track project progress, generate reports, and provide status updates to stakeholders.
- Monitor projects from inception to completion via a project/workflow management system.
- Ensure that each aspect of a project—from request to printing/fulfillment—moves through the pipeline and is completed by the agreed-upon deadlines and requirements.
- Assign requests to creative teams, prioritizing projects based on shifting needs and deadlines.
- Work across teams and with clients to find solutions to everything from tight deadlines to budgetary concerns.
- Anticipate, address and keep leaders and team members informed of potential obstacles, ensuring projects stay on track and within budget.
- Maintain clear communication with team members, stakeholders, and clients to align expectations and facilitate successful outcomes.
- Maintain Workfront accuracy.
- Provide continuity in times of Associate absence.
- Support other tasks as assigned and/or necessary, including but not limited to, coordination of department trainings, generating monthly reports, managing invoicing and expense reports, and setting up video calls.
- Excellent communication and customer service skills, particularly in high volume/tight deadline situations.
- Strong organizational and time-management skills that prioritize heavy workloads to meet time-sensitive deadlines.
- Strong attention to detail.
- Ability to work well with people at all levels.
- Strong verbal and electronic communications skills as well as listening and reasoning skills.
- Exceptional ability to understand and execute oral and written instruction.
- Strong analytical and problem-solving skills, including research and investigation.
- Solid decision-making skills and ability to prioritize effectively.
- Comfortable with mandatory paid overtime during busy season (August-November).
- Commitment to continually find ways to expand the position and increase value to the department.
- Experience with project/workflow management software is preferred. Adobe Workfront experience desired but not required.
- Proficient with Microsoft Office Suite.
- Familiarity with the Adobe Creative Suite preferred, but not essential.
- 1-2 years of experience in project coordination, administrative support, or a related role.
- High school diploma required; associate’s or bachelor’s degree in business, communications, graphic design, or a related field preferred.
- Legally able to work in the United States.
This position may be eligible for annual discretionary bonus consideration.
Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits.
PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000 Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
Salary : $65,000 - $85,000
