What are the responsibilities and job description for the Vice President, Strategic Communications, Practice Leader position at Lockton, Inc.?
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
• Serves as the primary service liaison between Lockton and Clients, providing consulting on Corporate Communications
• Builds, expands, and solidifies relationships with existing clients at all levels within the company and leads appropriate resources to address the client's strategic communications
• Cultivates relationships with most senior HR and Marketing employees in the client organization as well as with day-to-day client representatives
• Understands the Client’s overall business, operations and HR initiatives to provide most relevant marketing services and most competitive product
• Develops campaigns for new and renewal business, ensuring communication among stakeholders to protect current business and secure new business
• Collaborates with Producer to establish and meet target revenue goals for new and existing Clients
• Secures existing business and drives the sale of additional services and products
• Reconciles received and targeted revenue for unit book of business
• Prepares and negotiates fee-based pricing of services, ensuring account profitability in a value-based approach for the scope of service and costs associated with the client service agreement
• Manages the unit performance including profitable growth, account retention, long-term company relationships, and effective utilization of corporate resources
• Assists in the development and maintenance of annual budget and business plan including budget and salary requirements
• Allocates resources within the unit by aligning cases and projects to most appropriate resource
• Introduces, develops, and monitors the total quality awareness and performance of Associates
• Ensures staff receives and participates in continued training and development
• Organizes and leads regular unit meetings
• Researches industry trends and governmental regulations
• Performs other responsibilities and duties as needed
• Bachelor’s Degree in Communications, Marketing, Advertising, Business Administration or related field
• Typically, seven to ten years of Client services experience is required, with a minimum of two years in consulting
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required
• Understands industry trends and governmental regulations
• Ability to complete continuing education requirements as needed
• Ability to attend company, department, and team meetings as required, including industry training sessions
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Ability to efficiently organize work and manage time to meet deadlines
• Ability to travel by automobile and aircraft
• Legally able to work in the United States
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000 Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
