What are the responsibilities and job description for the Account Executive-People Solutions position at Lockton?
Your Responsibilities
Lockton is seeking an experienced, dynamic client services professional in the Employee Benefits space, who will bring a fierce commitment to building relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. As an Account Executive, you will lead marketing, servicing, and strategic consulting efforts with prospective and current clients. The Account Executive is accountable for developing and delivering strategic benefit solutions that meet the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing internal and external relationships.
Responsibilities:
Lockton is seeking an experienced, dynamic client services professional in the Employee Benefits space, who will bring a fierce commitment to building relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. As an Account Executive, you will lead marketing, servicing, and strategic consulting efforts with prospective and current clients. The Account Executive is accountable for developing and delivering strategic benefit solutions that meet the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing internal and external relationships.
Responsibilities:
- Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations.
- Maintains and enhances Lockton’s relationships with existing Clients by executing proactive, creative, and on-going contact initiatives.
- Proactively understands the requirements and needs of a client account.
- Consults with Clients to review investment options, bender services, fees, strategies and goals.
- Consults regularly with Clients to review large claims, abnormal utilization results, and monthly claims experience.
- Reviews and issues profitability assists on all “fee-at-risk” proposals.
- Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers.
- Oversees issue-resolution between Client and the Vendor
- Coordinates market selection for new and renewal business on designated accounts
- Initiates and duplicates new business report activities.
- Generates new business opportunities through cross-selling.
- Negotiates program terms and costs.
- Mentors and trains junior-level staff
- Bachelor’s degree in business administration or related field and/or years of experience equivalent
- 10 years or more of Client service experience in a health and welfare/employee benefits environment; at least (5) years of this experience needs to be at a consulting and / or brokerage firm.
- Experience presenting in front of a clients.
- Experience with servicing complex business transactions, such as acquisitions, mergers, and divestitures.
- Current Life & Health license or ability to obtain immediately.
- Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
- Strong verbal and interpersonal communication skills required.
- Demonstrates strong working knowledge and experience within brokerage industry.
- Substantial experience in marketing and servicing the insurance employer sponsored benefit plan.
- Extensive working knowledge of regulatory requirements of employer sponsored plans.
- Understands industry trends and governmental regulations.
- Ability to complete continuing education requirements as needed.
- Ability to attend company, department, and team meetings as required, including industry training sessions.
- Ability to travel by automobile and aircraft.
- Ability to work outside of normal business hours as needed.
