What are the responsibilities and job description for the Senior Account Manager- Middle Market position at Lockton?
The West Series of Lockton Companies is looking for entrepreneurial-minded individuals to join our growing Commercial Insurance team. Be a part of an exceptional company voted "Best Places to Work in Insurance" eleven years running.
If you are innovative, passionate about delivering excellent client service, excel as a strategic partner, and thrive in a collaborative environment, Lockton would like to hear from you!
Position responsibilities
- The Senior Account Manager is one of the primary business contacts for Clients and is responsible for possessing and applying knowledge of surety and bond industry trends and related regulations while servicing Clients' accounts in an innovative and efficient manner
- This individual is responsible for overseeing the servicing of a designated book of business as relating to marketing, claims, and administration
- Researches an issues' root cause, implements, and resolves policy-related issues
- Recommends potential enhancements or improvements to processes, products, and / or policies
- Develops financial models and reports for Client and Account Executive staff, provides interpretation and implication of analysis, as well as recommendations
- Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans
- Engages in Client strategy meetings to manage insured expectations for upcoming term
- Develops and presents coverage plan and renewal terms to Client
- Assesses and interprets exposure information from the Client
- Analyzes quotes from carriers to determine appropriate recommendations
- Interprets and evaluates policy terms to ensure adequate coverage for Client's identified exposures
- Facilitates Client premium financing
- Participates in negotiations with carriers for new and renewal quotes
- Reviews new business opportunity information and provides related recommendations to Unit Manager / Account Executive
- Researches and understands industry trends and government regulations
- Mentors and trains junior-level staff
- Perform other work-related duties as assigned
Position qualifications
