What are the responsibilities and job description for the Senior Project Manager, Operations position at Lockton?
Your Responsibilities
Fueled by our success and expanding business opportunities, we are seeking a Senior Project Manager, who will assist the SVP of Operations in leading high-level strategic and operational initiatives across the organization. The ideal candidate will have a proven track record of managing complex projects, driving operational excellence, and collaborating cross-functionally to achieve business objectives.
As the Senior Project Manager, you will oversee the successful execution of key projects, provide data-driven insights to support informed decision-making, and champion continuous improvement in day-to-day operations. If you are a results-driven professional with a passion for excellence and innovation, Lockton wants to hear from you.
Project Management
Fueled by our success and expanding business opportunities, we are seeking a Senior Project Manager, who will assist the SVP of Operations in leading high-level strategic and operational initiatives across the organization. The ideal candidate will have a proven track record of managing complex projects, driving operational excellence, and collaborating cross-functionally to achieve business objectives.
As the Senior Project Manager, you will oversee the successful execution of key projects, provide data-driven insights to support informed decision-making, and champion continuous improvement in day-to-day operations. If you are a results-driven professional with a passion for excellence and innovation, Lockton wants to hear from you.
Project Management
- Lead high-priority projects, ensuring smooth execution and alignment with key operational and business goals.
- Define project scope, objectives, timelines, and deliverables in line with company strategy.
- Develop and manage detailed project plans, ensuring project milestones are met, risks are mitigated, and accountability is maintained.
- Facilitate and lead meetings, driving execution of action items and follow-ups.
- Drive the execution of strategic initiatives, executive priorities, and process improvements.
- Proactively identify trends, risks, and opportunities to optimize operational performance.
- Design and implement streamlined solutions to operational challenges, ensuring efficiency and seamless workflow execution.
- Handle sensitive information with discretion, maintaining confidentiality in executive discussions.
- Collaborate with department executives to drive operational efficiency and execute company-wide initiatives.
- Foster alignment across teams to ensure a unified approach to shared organizational goals.
- Bring structure, clarity and leadership to complex cross-functional projects.
- Mentor and guide junior project management resources in adopting best practices to drive successful project outcomes.
- Monitor and analyze key performance indicators (KPIs) and operational metrics to optimize business performance.
- Identify macro organizational trends, risks, and opportunities to drive strategic initiatives.
- Deliver data-driven insights and recommendations to inform executive decision-making.
- Develop dashboards, reports and presentations for executive review to monitor project and operational performance and impact.
- Bachelor’s degree in Business Administration, Operations Management, or a related field
- 7 years of experience in project management, focusing on operations or process improvement
- Familiarity with healthcare/employee benefits insurance datasets and terminology a plus
- Proven track record of leading managing high-priority, cross-functional projects from inception to successful completion
- Strong critical thinking and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment
- Adaptable and flexible in response to evolving business needs and shifting priorities
- Excellent interpersonal skills with strong background in stakeholder management and collaboration
- High level of professionalism, with the ability to handle sensitive business information discreetly and confidentially
- Exceptional written and verbal communication skills, including experience presenting to executives
- Strong analytical and decision-making abilities to navigate complex operational challenges
- PMP (Project Management Professional) or similar certification a plus
- Hands-on experience and proficiency using project management tools (Smartsheet experience preferred)
- Experience with data analysis and performance measurement tools (Alteryx and Power BI experience preferred)
- Proficient with Microsoft 365 for Enterprise applications, including Microsoft Teams, Word, Excel, and PowerPoint
