What are the responsibilities and job description for the Restaurant Host position at Loco Burro Fresh Mex Cantina?
Do you have an outgoing personality? Are you a social butterfly? Do you have the desire to provide legendary service to guests? If so, we would love for you to join our team!!
Kennedy Concepts’ mission is to enrich the lives of our guests and our team members. We do this through serving the highest level of food quality, bar drink quality, and legendary guest service in a clean and comfortable environment with an energetic ambiance. We believe in treating our team members and guests like family and know that our success depends upon creating and retaining a team capable of delivering an exceptional dining experience to every guest, every time and creating memories our guests will never forget.
Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Duties & Responsibilities:
- Warmly and graciously greet all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- When immediate seating is limited, record guest names and number of people in party.
- Call out name and number of party when tables become available.
- Provide guests with estimated waiting time.
- Accommodate special seating requests for guests whenever possible.
- Seat guest guests based on guest preferences and balancing of customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
- Relay messages to servers and bus persons as needed.
- Thank guests as they leave and invite them to return.
- Monitor restrooms for cleanliness and proper stock of toiletries.
- Notify your Manager of any Guests' complaints immediately
- Clean menus on a daily basis. All menus must be kept very clean
- In between seatings, check the floors and tables for cleanliness.
- Assist in rolling silverware as much and as often as you can.
- Assist servers when asked too.
Requirement:
- Outgoing personality
- Ability to engage guests and put a smile on their face
- Possess good problem solving skills
- Impeccable customer service standards
Qualifications:
- No previous restaurant experience required.
- Be able to working in a standing position for long periods of time (up to 5 hours).
- Be able to communicate clearly and effectively in the predominant language(s) of our guests.
- Must have exceptional grooming habits.
Job Types: Full-time, Part-time
Pay: $11.00 - $12.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Tuition reimbursement
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to Relocate:
- Knoxville, TN 37919: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $12