What are the responsibilities and job description for the Restaurant General Manager position at Loco Poke Lodi?
General Manager of Loco Poke
Loco Poke is seeking a General Manager to oversee the profitable operation of the
restaurant in accordance with established company practices and procedures.
Responsibilities encompass, but are not limited to, delivering exceptional customer
service, optimizing profits, controlling costs, fostering employee development, and
maintaining the appearance of both the restaurant and its employees.
DUTIES INLCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Engage directly with customers to ensure high-quality service and maintain
excellent communication. Responsible for ensuring product quality and availability.
• Effectively train and coach employees to demonstrate courtesy and appropriately
handle complaints.
• Resolves issues related to but not limited to customer service, staff, equipment,
inventory and schedules.
• Achieves and manages above average level of sales.
• Oversees restaurant marketing through in-store promotions and social media
platforms.
• Oversees restaurant utilities, supplies, and other expenses to reduce impact.
• Reviews Profit and Loss Statements and implements necessary corrective
measures.
• Properly manages restaurant inventory using system in place.
• Maintains a safe work environment and assures accidents/incidents are properly
reported.
• Creates work schedules and provides it to the team in a timely manner.
• Conducts Individual Team Member Performance Reviews and creates personalized
growth and improvement plans. Documents corrective disciplinary actions with
employees. Maintains privacy of each employee personnel file.
• Appropriate utilization of the Point of Sale (POS) system, restaurant telephone, and
third-party delivery tablets.
• Ensures the proper maintenance and usage of restaurant equipment.
QUALIFICATIONS:
2 Years of restaurant experience
Business Management knowledge/experience
Must be available to work any shift Monday- Friday and Saturdays. 40 hours per week.
Be able to satisfactorily perform the job duties listed above.
High School GED or Diploma and at least 18 years of age.
Ideal candidate must possess strong communications, leadership and computer skills.
Must be SERVSAFE certified or pass certification within 30 days of employment.
Must be able to lift and move 50 lbs.
COMPENSATION:
Salary Based: $41,600-$52,000 annually.
Salary : $41,600 - $52,000