Operations Expert - Desert Hills Premium Outlets

LOEWE is one of the world’s major luxury houses, founded in 1846 in Spain. Today the Maison is under the creative direction of Jonathan Anderson, who has envisioned and crafted a bold new chapter for LOEWE, translating a prismatic and eclectic range of art influences into the medium of fashion.

LOEWE’s legacy of craftsmanship remains the living soul of the house, reflected in its ongoing dedication to supporting modern art, craft and design around the world.

Loewe is currently seeking an experienced Operations Expert to join its Desert Hills Premium Outlets location in Cabazon, CA!

This position is responsible for directing the movement of all merchandise entering and exiting the store and for ensuring that all shipping/receiving policies, procedures, and directives are implemented.

Responsibilities & Tasks:

• Adhere to all company policies and procedures
• Maintain inventory in an efficient, clean, secure, and organized fashion
• Support sales staff when merchandise is needed that is in stock but not on the sales floor
• Anticipate merchandise maintenance needs and providing proactive solutions to space and storage issues
• Maintain packaging levels and order replenishments in anticipation of the business needs
• Ensure that all merchandise is ticketed
• Effectively participate in the timely preparation and completion of all inventories and cycle counts
• Maintain an active role in the inventory reconciliation process
• Manage and process all inter-store transfers, stock rotations and incoming/outgoing shipments as per policies and procedures
• Understand and accurately complete all paperwork and procedures relative to inventory maintenance (i.e., damages, RTVs, etc.)
• Partner with Management for replenishment on sold out styles
• Assist in general housekeeping and the maintenance of the store image
• Support visual, merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.
• Support the operation and maintenance of the store regarding facility and fixture maintenance, coordinating cleaning and repair when required
• Actively participate in visual merchandising including regular maintenance due to sell through
• Assist other departments including the selling floor as needed and as requested by Store Management
• Exemplify the core values of the brand when assisting customers
• Ensure the highest standards while packaging client merchandise
• Lead all aspects of the client delivery process inclusive of troubleshooting missing deliveries
• Document all deliveries to clients, track and locate merchandise when necessary
• Consistently follow up with any shipping, alteration, or other issues related to clients

Qualifications & Skills:

• Computer literate, including excellent knowledge of Microsoft packages (Word and Excel)
• Previous experience in a similar role
• Exposure to luxury retail preferred
• Excellent numeracy and IT skills
• Strong verbal and written communication skills and excellent organizational skills
• Flexibility to work a retail schedule including evenings, weekends, and holidays

The compensation for this position ranges from $19 - $23 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

Employee benefits: At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.