What are the responsibilities and job description for the Banquet Houseperson position at Loews Arlington Hotel?

Job Description

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

To provide a consistent, well design meeting product which focuses on proper meeting table set-ups and proper set-up of various configuration; Per clients instruction however they may evolve.

Essential Functions and Responsibilities

Reviews Event Order and assignment sheet to determine function requirements
Assure that all cleaning duties are completed (doors, door frames, walls, air walls and all assigned)
Complete cleaning inspection for each meeting room and assigned area /
Maintain cleanliness standards and excellent condition of equipment and surrounding work areas
Communicate promptly to all guest request
Assure that inventory are kept and report any lost to Supervisors / Managers
Report any and all guest request changes to Banquet Manager / Conference Coordinators
Assure that all equipment is kept in clean working condition
Other duties as assigned

Supportive Functions and Responsibilities

Promotes and applies teamwork skill at all times

Notifies appropriate individual promptly and fully of problems and / or unusual matters of significance

Is polite, friendly, and helpful to all guests, management and fellow employees

Attends appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment and work area

Executes emergency procedures in accordance with hotel standards

Complies with required safety regulations and procedures

Complies with hotel standards, policies and rules

Recycles whenever possible

Remains current with hotel information and changes

Complies with hotel uniform and grooming standards

Qualifications

Exceptional guest service skills

Ability to stand, stoop, bend and lift items weighing up to 100 pounds repetitively during entire shift

Ability to push, pull or other wise move portable table / chair cart units from storage area to function rooms

Ability to work flexible schedule to include weekends and holidays

Ability to stand Long periods at a time

Education :

High School diploma or equivalent

Experience :

One years experience as Set Houseperson in a high volume, upscale Hotel.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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What are the responsibilities and job description for the Banquet Houseperson position at Loews Arlington Hotel?

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