What are the responsibilities and job description for the Bell Person - Part Time position at Loews Chicago Hotel?
Job Description
Job Description
Experience the Windy City from the heart of it all. Loews Chicago Hotel , situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.
Job Specific
- Assists arriving and departing guests in a highly professional manner and with utmost courtesy
- Handles all luggage, baggage, packages, etc. carefully and safely
- Rooms arriving guests and assists guests who are checking per Hotel standards
- Ensures that all luggage and bags are in a safe, secure area while awaiting transfer
- Completely familiar with all room types, room amenities and Hotel facilities, provides such information to Hotel guests
- Completely familiar with Hotel emergency procedures and provides necessary information to Hotel guests
- Handles guest inquiries professionally and with the utmost courtesy and accuracy
- Answers telephone in accordance with Loews Hotels Star Service standards
- Becomes familiar with guests' names and acknowledges guests by name
- Provides guests with Hotel and surrounding area information and travel directions
- Promotes Hotel facilities, Food and Beverage outlets, and recreation programs
- Transports guests to / from recreation areas in a safe and timely manner
- Makes use of Handheld computer for check in purposes
- Handles master keys with care and follows proper sign-in / out procedures following key control and security procedures
- Maintains condition of Hotel lobby, picking up any trash or debris, contacting Housekeeping for major cleaning tasks
- Maintains a good working relationship with all Hotel departments, with special emphasis on Front Desk, Valet Parking, Concierge and Housekeeping
- Stands at post when not on a "Front" or "Last"
- Is alert to guest who appears to be intoxicated and intends to drive a vehicle - notifies Security
- Reads and initials all entries in Front Desk Log Book and all information on Front Desk Bulletin Board
- Reads Group Profiles and Banquet Event information on a daily basis
- Maintains the cleanliness and excellent condition of equipment and work area
- Other duties as assigned
General
The wage for this position is $16.48.
Visit this site to view benefits this role may be eligible for based on classification :
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Salary : $16
