What are the responsibilities and job description for the Payroll Processor position at Loews Customer Engagement Center and Distribution Services?
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.
The Payroll Processor performs the full cycle of payroll processing for the Loews Hotels & Co. The responsibilities include checking and auditing of timekeeping data in relation to established standard processes as set forth in the Loews Hotels & Co. Payroll Services policies and Met Forms. The Payroll Processor reports to the Senior Payroll Manager.
Essential Functions and Responsibilities
- Checks and audits Team Member timekeeping and pay data records in accord with Loews Hotels & Co. Payroll Services policies and Met Forms to generate pay data for the scheduled pay periods
- Ensures all Team Member pays they are processing for are accurate and follow the applicable Federal, State and Local labor laws
- Ensures all hours and earnings are balanced with control documents
- Ensures deductions are properly calculated and reported on to stakeholders
- Reviews and processes electronic documents for the assigned properties as received
- Resolves and documents any errors received pre and post transmission of data to payroll system
- Complete US audit preparation form for the pay groups that have been assigned within the guidelines
- Processes any stop payments or void payments in the payroll system
- Processes any wage garnishment requests or inquiries received
- Provides phone / email support to team members regarding inquiries and discrepancies
- Resolves any errors received as they pertain to their assigned pay group
- Any additional duties as assigned by Senior Payroll Manager
- Answers all incoming email, mail and phone requests to the payroll department
- May be required to work varying schedules to reflect business needs of the BSC
- Regular attendance in conformance with standards
Qualification
Education
Experience
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
