What are the responsibilities and job description for the Housekeeping Administrative Assistant position at Loews Hotels & Co, Miami Beach?

Job Description

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

To maintain tracking systems for day to day housekeeping operation, to include guest satisfaction surveys, ordering supplies, managing inventories, payroll and other office related duties.

Essential Functions and Responsibilities

Maintain all tracking systems in the department, primarily Market Metrix and Following up with customer service
Track and maintain inventories for housekeeping department and order supplies as needed based on par levels
Prepare biweekly payroll, memos, vacation requests, and schedule for completion by manager
Ensure payment of gratuities and incentive is completed correctly
Enter day off requests on schedule
Answer housekeeping phones
Expedite guest requests, departmental requests, front office requests, engineering requests to appropriate areas. Update suite status on computer
Type, file and perform other clerical duties as assigned

Supportive Functions and Responsibilities

Regular attendance in conformance with the standards is essential to the successful performance of this position

Loews team members with irregular attendance will be subject to disciplinary action, up to and including termination of employment

Due to the cyclical nature of the hospitality industry, Loews' team members may be required to work varying schedules to reflect the business needs of the hotel

Upon employment, all employees are required to fully comply with Loews rules and regulations for the safe and efficient operation of hotel facilities

Loews' team members who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment

Assist suite attendants and Houseperson in securing all supplies and tools necessary for the completion of their jobs as need arise

Report all suspicious persons or actions, hazardous conditions, etc. to Security Department

Provide instruction and / or guidance for guests and Loews team members safety in fire or other emergency situation

This list of essential functions is not exhaustive and might be supplemented as necessary

Qualifications

Able to work as part of a dynamic quality-driven team

Able to work a flexible schedule, including weekends and holidays

Must be customer-service orientated and have excellent hospitality skills

Ability to sit for extended periods of time

Ability to operate a computer

Ability to communicate effectively with guests and other departments Ability to provide clear direction, instruction and guidance to housekeeping team members

Ability to organize, prioritize work and meet deadlines

Previous Housekeeping experience preferred

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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Housekeeping Administrative Assistant

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