What are the responsibilities and job description for the Engineer III position at Loews Hotels & Co?
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.
General
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
- We offer excellent benefits and perks including one free meal per shift and free theme park access.
- We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
- We invest in training and development opportunities for all team members.
- We promote social responsibility by being a good neighbor in the community.
- We care for you, just as we care for others.
Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.
General
- Performs general repairs and maintenance work. Provides assistance to senior engineers
- Responds to Meeting Room, Guest Room, Food & Beverage Outlet, Public Space, and Back of the house maintenance requests.
- Reviews and completes daily complaint log
- Performs work as dispatched by espresso or other system
- Performs minor set-ups for hotel functions
- Expedites light bulb replacement program
- Maintains and stocks supplies and tools in storerooms on floors
- Assists guests with any requests
- Communicates status of maintenance requests to dispatcher
- Cleans engineering shop
- Follows up all maintenance requests as directed by Chief Engineer or supervisor
- Communicates daily with Chief Engineer or supervisor on status of maintenance/repair assignments
- Ensures that the hotel's building systems are operating safely, economically and efficiently
- Follows proper hotel standards while engaging in repairs in occupied guest rooms or guest areas
- Assists the Chief Engineer in ensuring that all hotel systems meet the standards established by local, state and federal regulating agencies
- Informs Chief Engineer of any repair problems that may arise during their shift
- Has basic knowledge of hotel's plumbing, heating/boiler, electrical, refrigeration, air conditioning, fire safety, sprinkler, lighting and communication systems
- Assists Chief Engineer in floor/room inspections
- Helps monitor energy consumption and waste
- Maintains equipment and supplies
- Use tools safely and correctly
- Check clipboard and daily assignment sheet for job assignments.
- Completely familiar with Hotel Emergency procedures and able to respond quickly and accurately during an actual emergency, to notify all appropriate personnel
- Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
- Is polite, friendly, and helpful to the guests, management, and fellow employees
- Attends all appropriate hotel meetings and training sessions.
- Maintains cleanliness and excellent condition of equipment, and work area
- Executes emergency procedures in accordance with hotel standards
- Complies with safety regulations and procedures
- Complies with hotel policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
- Completes any other duties as assigned
- Promotes and applies teamwork skill at all times
- Notifies appropriate individuals promptly and fully of all problems and/or unusual matters of significance
- Is polite, friendly, and helpful to all guests, management and fellow employees
- Attends all appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Complies with hotel and department standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
- The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
- Courses in engineering/maintenance preferred
- Must have English skills (read, write and speak)
- Familiarity with basic tools and equipment, electrical, a/c pumps required.
- This position requires bending, lifting and stooping. Must be able to lift up to 75 pounds. Must be flexible to work any shift, including weekends and holidays
- Must be customer-service orientated and have excellent hospitality skills
- High school diploma preferred
- Minimum of two years previous experience working in general maintenance required
