Human Resources Administrative Assistant

Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure.

As an HR Admin, you will play a vital role in supporting the HR department, assisting with day-to-day administrative tasks, ensuring compliance with hotel policies and local labor laws, and enhancing the employee experience. This position is ideal for someone who is passionate about people, has strong attention to detail, and excels in administrative functions.

Key Responsibilities:

• Administrative Support
• Onboarding & Offboarding
• Employee Records Management
• Compliance & Reporting
• Employee Benefits Information
• Payroll Assistance
• Recruitment Support
• Employee Relations
• Training & Development
• Confidentiality
  
  

Qualifications:

• Excellent communication skills – oral and written
• Excellent guest service skills
• Knowledge of computer programs utilized in property management
• Able to work a flexible schedule, including weekends and holidays
  
  

Experience:

1-3 years of administrative experience, preferably within the hospitality or luxury hotel industry. HR background a plus.

Skills & Competencies:

• Strong organizational and multitasking skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficient in MS Office (Excel, Word, PowerPoint, Outlook) and HRIS systems.
• Knowledge of labor laws, benefits administration, and HR best practices.
• Ability to maintain professionalism and confidentiality at all times.
• Customer service orientation with a high level of interpersonal skills.
  
  

Essential Functions:

Employee Records Management:

• Maintain accurate, up-to-date, and confidential employee files (both electronic and physical).
• Ensure compliance with all local, state, and federal regulations regarding employee documentation.
• Track and update employee personal information, job status changes, promotions, and benefits.
  
  

Onboarding and Offboarding:

• Coordinate and facilitate the onboarding process for new hires, including preparing paperwork, scheduling orientation sessions, and ensuring that employees understand hotel policies and procedures.
• Support the offboarding process by managing resignation, termination, and retirement paperwork. Facilitate exit interviews and ensure proper transition for departing employees.
  
  

Payroll Support:

• Assist with payroll processing by maintaining payroll records submitted by leaders.
• Answer employee payroll-related inquiries in a timely manner as needed.
  
  

Benefits Administration:

• Assist employees with benefits enrollment, changes, and claims, ensuring smooth communication and administration of benefits programs.
• Keep employees informed about available benefits, eligibility requirements, and deadlines.
  
  

Recruitment and Staffing Support:

• Assist in posting job openings and managing candidate databases.
• Coordinate interview schedules, process applicant tracking, and ensure a seamless recruitment process.
• Support recruitment events and outreach to attract qualified candidates for various hotel departments.
  
  

Employee Relations:

• Serve as a point of contact for employees to address HR-related inquiries, concerns, and policy questions.
• Promote a positive and respectful workplace culture by supporting employee engagement initiatives and resolving minor employee concerns or conflicts.
  
  

Compliance and Documentation:

• Ensure all HR activities comply with company policies and legal requirements, including labor laws, workplace safety regulations, and anti-discrimination laws.
• Assist with periodic audits and help prepare for inspections related to employee documentation, safety, and labor law compliance.
  
  

Training Coordination:

• Assist in the organization of training programs to ensure employees meet mandatory certifications, skills development, and compliance training (e.g., health and safety, guest service standards).
• Track training records and ensure new employees are scheduled for necessary training sessions.
  
  

Reporting and Analytics:

• Generate HR-related reports for management, such as turnover rates, attendance records, and employee performance.
• Assist with analysis and provide insights related to HR data to help inform decision-making.
  
  

Confidentiality and Discretion:

• Handle sensitive information related to employees and HR processes with strict confidentiality.
• Protect the privacy of all personal and professional data in line with both legal requirements and hotel standards.
  
  

Work Environment

While performing the duties of this job, the team member is on his/her feet, bending stooping or reaching. May spend long periods of time in front of a computer and/telephone.

Physical Demands

While performing the duties of this job, the team member is regularly required to verbally communicate with clients, vendors and all levels of staff. The team member is frequently required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms.

Light work – Exerting up to 30 pounds of force occasionally, and/or up to 30 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The team member is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.

Position Type/Expected Hours of Work

This position requires a full workweek on site; (5 days) that may include weekends, holidays and off hours.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Wage range for this position, based on experience, is $25.60 to $32.00.