Director, Food & Beverage Operations
Our Loews Hotels & Co Home Office remote teams provide support to all our properties throughout the United States and Canada. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, marketing, finance, human resources, and information technology.
Who We Are : Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every rolefrom Guest Services to Finance, Culinary to IToffers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer :
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement
- Pet Insurance and Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
- Many of our Leadership positions are bonus eligible
What Were Looking For :
As an innovative and experienced Director, Food & Beverage Operations, you will drive the creation of signature dining experiences that embody the Loews Hotels Brand Promise. In this pivotal role, you will work closely with the Senior Vice President, Food & Beverage and Design, as well as various operations executives, to develop and implement high-performing food and beverage operations that exceed guest expectations and drive market-leading performance and revenue. Your expertise will be crucial in the development and implementation of new restaurant and menu concepts, promotional activities, beverage programs, and company-wide training programs.
Who You Are :
Innovative Visionary : You possess a forward-thinking mindset, constantly pushing the boundaries to create groundbreaking food and beverage experiences that are authentically local to each locationTransformative Leader : You inspire and lead teams with a clear vision, driving change and fostering a culture of excellence and innovationStrategic Collaborator : You excel at building strong partnerships and working collaboratively with diverse teams, ensuring seamless integration of ideas and execution while fostering a collaborative environment where everyone can thriveCreative Problem Solver : You thrive on tackling complex challenges with creative solutions, always finding new ways to enhance guest experiences and operational efficiencyVeterans and military spouses encouraged to applyWhat Youll Do :
Effectively collaborate and partner with corporate, hotel and third-party resources to deliver the highest quality and highest performing operations possible while maintaining alignment with ever changing demands of our guests and the industryDirect and coordinate the management-related activities of all Loews Food and Beverage outletsOrganize the development of new restaurant concepts, promotional activities, beverage programs including Banquets and Meeting and Events, and other Food and Beverage operations which exceed guest expectations and hotel standardsDevelop Food and Beverage concepts with the goal of increasing brand recognition and revenuesMonitor and share industry trends and best practicesContinually analyze, develop and implement partnerships that will financially benefit Loews Hotels and enhance the brandParticipate in Loews Food & Beverage company-wide Public Relations and Marketing programsDevelop company-wide training programs then monitor action plans in coordination with Loews Learning and Development stakeholdersEvaluate In-Room-Dining and Mini-Bar analytics to develop strategies that realize increased profitability and business improvementProvide leadership and develop Meetings and Events improvement strategies in partnership with company stakeholdersParticipation in budgeted Food and Beverage sales initiativesConduct meetings as required to communicate effectively with all department managers to ensure that they are kept up to date on pertinent hotel information and activitiesCommunicate frequently as needed with all Food and Beverage operators providing current information on the development of relevant food and beverage conceptsWork with Executive Chefs and outlet managers to improve existing menus and develop new menus as neededParticipation and input towards Food & Beverage Marketing activitiesTravel to hotels / locations to manage projects, meet with vendors, meeting property management teams, etc.Required to attend / complete all mandatory training sessions and meetingsRegular attendance in conformance with standardsMay be required to work varying schedules to reflect business needs of the hotelYour Experience Includes :
Bachelors degree in Food Service Management, Culinary Arts, Hospitality Management, or related field requiredMasters degree or higher in related field preferredServeSafe, HACP, Food Service Manager Certification preferred; ability to obtain / maintain certifications requiredMinimum 10 years experience in sizable banquet operations and multi-tiered outlet operations in up-scale, high volume multi-outlet hotel or restaurant environment requiredExpert knowledge of Banquet production and operations preferredExpert knowledge of controlled beverage options and restaurant concepts preferredThorough knowledge of all aspects of Food and Beverage operationsAbility to envision / create innovative F&B concepts that address the needs of the establishment and marketEffective management, leadership, organizational and communication skillsMust have thorough understanding of food purchase platforms (Avendra)Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams and ordering platforms such as Adecco and Avendra supply systemsAbility to work flexible schedule to include weekends and holidays based on business needMust be willing and able to travel approximately 50% (or more) of the time to hotels across all regionsWho Youll Supervise :
N / A
