What are the responsibilities and job description for the Food & Beverage Supervisor - Loews Hotels Universal Orlando position at Loews Hotels, LLC?
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our power of we culture.
Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
Job Specifics
- Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
- Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
- Supervise service of guests, being watchful of signals from guests in need of service
- Assist Team Leader to establish and monitor side work duty completion.
- Maintain bank to SOP, keep it balanced and secure at all times.
- Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage
- Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
- Communicate daily with restaurant manager with regard to special events, house counts, etc.
- Assist Team Leader in conducting menu classes and taste panels
- Assist Team Leader in conducting month end inventory count and recording.
- Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
- Reports unsafe working conditions
- Ensure proper handling of guest checks and cash transactions
- Intercedes and/or fills in for Team Members should need occur
- Proficient in Excel, Word and Power Point
- Excellent organizational skills
Qualifications
- Food & Beverage knowledge required
- Excellent communications skills, written and verbal
- High school diploma
- Strong organizational skills
- Able to make decisions on imperfect information
- Knowledge of Microsoft Office preferred
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.
