What are the responsibilities and job description for the Housekeeping Dispatch AM/PM Shift - Loews Hotels Universal Orlando position at Loews Hotels, LLC?
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our power of we culture.
Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
Preferred Qualifications:
- Previous housekeeping experience is preferred.
- Fluent English skills required. Multi-lingual (Spanish or Creole) preferred.
- Excellent customer service skills.
- Requires full availability including days, nights, weekends, and holidays.
Responsibilities:
- Answers telephone and responds to dispatch radio in a prompt and courteous manner.
- Reconciles boards and keys at the end of the shift.
- Run housekeeping reports, verify room status, determine discrepant rooms, prioritize room cleaning and maintain updated guest room statuses.
- Assist housekeeping leaders in managing daily activities, monitor operation needs, generate housekeeping logs and reports.
- Continually communicates with Front Office, floor Managers, and Housekeeping Supervisors to verify status of all guest rooms and resolve issues with room discrepancy.
- Other duties as assigned.
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.
