What are the responsibilities and job description for the Executive Steward position at Loews Vanderbilt Hotel?
Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city's most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.
Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2024 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks :
Competitive wages
Paid vacation after 6 months of employment
Paid sick time and holiday pay
Health & well-being benefits after 60 days of employment
401(k) with employer matching
Free onsite parking and discounted bus passes
Complimentary meals
Discounted hotel stays
Career development programs and tuition reimbursement
Community volunteer opportunities
Job Specific
Maintains Steward Department staffing levels so as to provide for optimal performance and delivery of superior service
Ensures maintenance of all food and beverage areas and equipment to the highest level of sanitation and quality
Develops / approves departmental budgets, forecasts and schedules
Responsible for smooth, efficient, cost effective operation of steward operations to include labor management, supervision of all aspects of work performed, inventory control, product selection
Communicates daily with Chef, Area Sous Chef , Banquet Chef and Outlet and Banquet Managers to obtain / provide information regarding current status of daily activities / functions and upcoming events
Establishes par levels for, and maintains control over food and beverage china, glass, silver, cookware and service equipment inventories so as to support forecasted activities without experiencing shortages or excessive inventory situations
Approves department storeroom / purchase requisitions, ensures that operational cost are kept within forecasted budgetary guidelines
Reviews / maintains daily payroll report / records, maintaining labor cost within established budgetary limits
Establishes and ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
Interviews, selects, trains, appraises, coaches, counsels and disciplines personnel according to Loews Hotels standards
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
Evaluates individual employee performance, determines areas in need of improvement, or requirements for advancement, establishes goals, objectives and training needs required to achieve same
Attends required hotel meetings to keep abreast of in-house activities / promotions and events; maintain communications with other departments throughout the hotel
Conducts departmental meetings as required to communicate effectively with all stewarding personnel to ensure that they are kept current with pertinent hotel information and activities
Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product / service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
Other duties as assigned
General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and / or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Qualifications
Three to five years Steward / Kitchen supervisory experience in large, multi outlet, convention Hotel, preferred
Thorough knowledge of food and beverage planning and production procedures
Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency, while ensuring adherence to established guest service and governmentally mandated criteria
Effective management, leadership, organizational and communication skills
Ability to work flexible schedule to include weekends and holidays
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
