What are the responsibilities and job description for the Bartender - Cascade Lounge position at Loews Ventana Canyon Resort?

Job Description

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Job Specific

Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
Cleans and restocks glassware throughout shift
Greets guests in a polite professional manner according to Loews standards
Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
Records all aspects of guest order accurately and enters them into computer
Prepares alcoholic and non-alcoholic beverages to order upon request
Serves guests in a polite, professional manner according to Loews Standards
Monitors guests to prevent over indulgence and ensure safety
Maintains cleanliness and sanitation of bar service area at all times
Prepares and presents accurate record of guest charges
Collects monies due and or applies charges to guest account using POS terminal
Completes end of shift revenue report and cash deposit
Inventories all beverages and operating supplies, orders replacement items as needed
Performs all closing duties, secures all inventory and supplies
Other duties as assigned

General

Promotes and applies teamwork skills at all times

Notifies appropriate individual promptly and fully of problems and / or unusual matters of significance

Is polite, friendly, and helpful to guests, management and fellow team members

Executes emergency procedures in accordance with hotel standards

Complies with required safety regulations and procedures

Attends appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment and work area

Complies with hotel standards, policies and rules

Recycles whenever possible

Remains current with hotel information and changes

Complies with hotel uniform and grooming standards

Qualification Standards

Skills, Experience, Education, Licenses / Certs)

The individual must possess the following qualifications and be able to explain and demonstrate that s / he can perform the essential functions of the job, with or without reasonable accommodation :

High School diploma or equivalent

One years experience as Bartender in a high volume, upscale Hotel or free standing Lounge environment

Thorough knowledge of Alcoholic Beverages, Cocktail recipes, preparation methods, glassware, equipment and service

Certification of training in Responsible Vendor requirements or ability to obtain same

Exceptional guest service skills

Basic computer and cash handling skills

Ability to stand stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift

Ability to work flexible schedule to include weekends and holidays

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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Bartender - Cascade Lounge

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