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Administrative Print Management Specialist

Loffler Companies, Inc.
Park, MN Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/23/2025

Position Summary :

Focal point for supporting the Managed Print Services team. Administrative duties including order processing, contract processing, cleansing of meter collection software / eAutomate software, and billing support. In this capacity you will interact closely with Customers, Sales Specialists, Sales Support, and Imaging Contract Specialists.

Essential Duties and Responsibilities :

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary.  Any non-essential functions are assumed to be included in "other related duties as assigned" :

  • Processing of hardware sales orders, which includes auditing equipment orders for proper documentation, data entry of new orders, invoicing of orders, researching products, and other inquiries.
  • Problem resolution with customers on data sharing with meter collection software tools.
  • Interaction with sales on contract implementation.
  • Setup, maintain, and bill Managed Print Services hardware maintenance contracts in eAutomate.
  • Reconcile vendor invoices by either approving for payment or researching / following up with the vendor on any inaccuracies.
  • Assist Imaging Contract Specialist with meters not reporting in various meter collection software tools.
  • Manage device reports to ensure accurate billing and devices are kept up to date.
  • Provide back up support to front desk as needed.
  • Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
  • Other related duties as assigned.

Qualifications / Requirements :

  • Minimum of two days in office
  • Knowledge of meter collection software programs such as Print Fleet / FM Audit preferred.
  • Knowledge of Network environments preferred.
  • Ability to work with minimal supervision.
  • Ability to work as a team with other departments.
  • Excellent customer service and communication skills.
  • Experience working with Excel - Moderate skills preferred.
  • Works well under pressure and achieves deadlines while managing multiple tasks.
  • Ability to work with detailed information accurately.
  • Ability to effectively deal with highly complex, confidential, and sensitive information.
  • Valid driver's license and clean driving record required.

    • Education / Experience :

  • Minimum one year of industry experience in similar field or job duties.
  • College degree or previous experience preferred.

    • Supervisory Responsibilities :

  • This job does not have supervisory responsibilities.

    • Work Conditions :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually minimal.

    • For information on the physical demands of this job, see Human Resources.

    The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off.

    Why Work for Us?

  • Top Workplace
  • Career Advancement
  • Employer Paid Life Insurance and Disability
  • Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
  • Benefits Package including FSA, Medical, Dental, and Vision
  • 401K with Employer Match
  • Tuition Reimbursement

    • Loffler Core Values

    What Defines our Culture.

  • Positive Attitude : Be Part of the Solution. Motivate Others. Put Extra Effort in All You Do. Everything You Do Matters. Be a Team Player. Don't Fear Failure.
  • Integrity : Live the Mission. Be Honest. Deliver on Commitments. Do What is Right. Be Someone Others Can Trust and Count On. Honor Commitment.
  • Innovation : Be a Visionary. Welcome New Ideas. Work Smarter. Challenge the Status Quo. Welcome Challenge. Be Committed to Operational Excellence.
  • Customer First Focus : Exceed Expectations. Delight Our Clients. Bring Value Every Day. Always Do a Good Job.
  • Professionalism : Commit to Excellence. Learn & Improve. Looks and Words Matters. Every Interaction is an Opportunity to Exceed Expectations. Treat Others with Kindness and Respect. Best in Industry; Field Expert.
  • Drive for Results : Performance-Orientated. Hard-Working. Refuse to Lose. Accountable. Set Goals to Manage Yourself to Success.

    • Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.

    Salary : $22 - $24

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