What are the responsibilities and job description for the Generator Technician position at Loftin Equipment Co?

Who We Are

We provide certainty in an uncertain world by delivering engine and generator power solutions our customers can rely on. We are people-focused, family-first, and passionately driven to build strong relationships, share knowledge, and establish confidence. We are consistent, resourceful problem solvers, dedicated to supporting people inside the organization and out. We develop products that are built to last by developing people that never stop learning. As an independent company for over 40 years, were not like our competitors. We do things the Loftin way, which means an unwavering commitment to doing whatever it takes to deliver the best power solution, every time.

Who You Are

You are a reliable, customer-focused problem solver. You effectively communicate, and listen, through cooperation and teamwork. You are always looking to improve whether learning something new or seeking ways to promote better quality. You are driven to do what it takes to get the job done!

J ob Summary

The Generator Technician will be responsible for performing power generation equipment preventive maintenance, in-depth corrective maintenance and complete start-up testing as assigned. In addition, they will prepare written estimates for recommended corrective repairs noted during any service. The outcome of this position is to provide direct hands-on maintenance of customer's power generation equipment in order to support all aspects in the overall service and parts sales associated with the Service Department.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily including the following.

Perform troubleshooting on Power Generation equipment
Perform PM Maintenance and load bank testing.
Perform startup commissioning service on new power generation equipment.
Assist customers, dealers with technical support in person or in the field.
Display ability to follow instructions and work well with virtually no supervision.
Display the ability to apply knowledge and learning to future, more complex jobs.
Carry out instructions in written, or diagram form.
Perform complex problem solving and make logical decisions.
Be self-motivated.
Transport parts and tools to worksites.
Perform diagnostic testing, pulling cable, caring tools and other items.
Maintain a clean driving record.
Demonstrate ability to travel as required.
Clearly and concisely document all work and repairs completed by following all documentations procedures as instructed.
Assist in preparing complex procedures and documentation required to perform tasks.
Communicate with customers and dealers in the support of generator troubleshooting
Provide and maintain own hand tools and meters required to perform basis job functions
Display sufficient computer knowledge to perform all job junctions.
Follow all safety requirements, including the use of personal protective equipment.
Be available to respond to any emergency calls 24 / 7.
Other duties as required.

Qualifications / Experience / Education / Skills

Proven Generator Technician Experience

Education and Training Highschool diploma or Equivalent required with Post-secondary education in Generator engineering, electrical technology, or a related field is often preferred.

Technical Skills : Proficiency in using hand and power tools for electrical work.

Generator Systems : Familiarity with various types of generators, including diesel generators, gas generators, and standby generators.

Licensing and Certification : Drivers License required Plus such as an electrical contractor's license or a generator technician certification.

Customer Service : Good customer service skills, especially if the position involves interacting with clients or providing technical support.

Must be able to successfully pass a background investigation, which includes a motor vehicle check, and drug screen.

Must be able to progress through the qualification levels within a defined timeline. Technicians must fully complete 100% of the required items and skills listed for their current Level before being considered for advancement to the next Level

The progression timeline is as follows :

Level 0 to Level 1 = 6-12 months

Level 1 to Level 2 = 12-24 months

Level 2 to Level 3 = 36-60 months

Competencies / Attributes

Strong communication skills, to include written, oral and active listening; clear and persuasive in negative or positive situations; asks relevant questions to get clarification; conveys thoughts and ideas in a concise manner; responds well to questions and feedback; demonstrates group participation skills.

Builds and maintains strong working relationships with customers (internal and / or external) and coworkers; establishes confidence and shares knowledge with others.

Balances team and individual responsibilities; exhibits objectivity and openness to others' views; contributes to building a positive team environment; supports everyone's efforts to succeed; recognizes accomplishments of other team members.

Does what it takes to get the job done for the customer and / or team; nimble, adaptable, resilient, and a bit entrepreneurial; demonstrates learning agility when further developing technical, functional, and interpersonal skills.

Resourceful problem solver; uncompromising customer service inside the organization and out; never get complacent.

Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Determines appropriate action beyond health and safety guidelines; observes all safety and security procedures; reports potentially unsafe conditions immediately; uses equipment and materials properly.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and / or move up to 50 pounds, and occasionally lift and / or move ~100 pounds; when feasible, over 40 pounds must be a team lift or utilize the appropriate tool(s) to assist.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

The employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and

Must be able to regularly talk or hear.

The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl.

The employee is occasionally required to sit for prolonged periods of time.

Comp & Benefits :

We offer a comprehensive compensation package. This includes benefit offerings you'd expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include :

Choice of two subsidized Medical plans - PPO, and HDHP / HSA options

Health Care and Dependent Care Flexible Spending Accounts

Subsidized Dental and Vision plan

Traditional 401(k) and Roth 401(k) plans, with an immediately vested dollar for dollar (up to 4%) employer match

Disability - short-term & long-term, 100% employer paid

Basic Life / AD&D, 100% employer paid

Voluntary Life / AD&D available for employee, spouse and children

Voluntary Critical Illness and Accident coverage

Voluntary identify theft protection coverage

Vacation and Paid Sick Time

Paid Holidays

Tuition Reimbursement

Tool Assistance Program

At Loftin Equipment Co., we don't just accept difference - we embrace it, welcome it, and recognize the value it brings to our customers and employees.

Loftin Equipment Co. is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't discriminate based on, Veteran status, race, religious beliefs, national origin, age, gender, pregnancy, physical or mental disability, sexual orientation, or any other category protected by law.

Further, Loftin Equipment Co. is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.

Preferred method of response is via our Careers page (https : / / www.loftinequip.com / careers / )

Power As A Certainty Since 1976

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