What are the responsibilities and job description for the Cocktail Server position at Log Still Distillery Management Company LLC?
Log Still Distillery
Job Description – Cocktail Server
Job Summary/Primary Functions:
Log Still is seeking seasonal/event based Cocktail Servers who prepare cocktails and other non-alcohol beverages to patrons during events at the outdoor amphitheater or the indoor event center.
Major Job Responsibilities/Key Duties:
- Prepares and serves Log Still Distillery products and nonalcoholic drinks as ordered, educating guests on products and offerings
- Greets customers, provides customer with initial safety and administrative information and direction, and distributes any safety devices required
- Ensures that customers are of legal drinking age by checking photo identification
- Uses proper judgment and, when necessary, declines service to customers who are intoxicated or disruptive
- Collects money from customers for drinks prepared and served
- Engages wit and charm to enhance the customer experience.
- Maintains compliance with all applicable safety practices, environmental regulations, and established policies
- Performs other duties as periodically assigned
Skills / Experience Required:
- Must be 21 years of age or older
- Knowledge of, and passion for, bourbon, whiskey, and distilled spirits
- Excellent customer service skills and focus on serving customers and attention to detail, going above and beyond what the customer expects
- Ability to learn point of service software used by company
- Maintain a positive, friendly demeanor at all times
- Must be punctual
- Ability to complete orders quickly and accurately
- Empathy- Being aware of others' reactions and understanding why they react as they do
- Teamwork – Ability to flex scope of responsibility and perform other functions as needed, regardless of job description
Desired Skills:
- Completion of ServSafe Training
- Completion of Server Training in Alcohol Regulations (STAR)
- Completion of mixology, barkeeping, or other related training required
Education Required:
- High School Diploma or GED
- Successful completion of Server Training in Alcohol Regulations (STAR) upon hire
Special Working Conditions (e.g., Temperature Extremes, Lifting, Noise, Off-shifts)
- Prolonged periods of standing and walking
- Must be able to work in varied climatic conditions
- No allergies/sensitivities to spirits distilling environment
- Physically able to speak for long periods of time while walking without becoming winded
- Flexible schedule to work on weekends
- Must be able to lift at least 15 pounds
