What are the responsibilities and job description for the Medical Records Technician position at Logan Health Medical Center?
Job Description Summary: Logan Health has an opening for a Medical Records Technician to join their team working out of our Whitefish, Montana location! What you'll be doing: We are seeking a detail-oriented and customer-focused individual to assist with daily office operations in a fast-paced, high-volume environment. In this role, you will support various functions, including preparing patient charts, managing medical records requests, and ensuring compliance with legal and HIPAA requirements. You will play a crucial role in ensuring efficient operations and creating a positive customer experience. Qualifications: Minimum one (1) of the following required: Minimum of one (1) year work experience in administrative office. Minimum of one (1) year work experience in healthcare setting. Post high school or vocational training. Possess strong customer service skills, professional phone etiquette and ability to multi-task in a fast-paced environment required. Experience with Electronic Medical Record (EMR) preferred. Medical Terminology preferred. Additional requirement for Logan Health Whitefish (LHW) assignment: Current Montana Notary must be successfully obtained within six (6) months of hire. Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. Commitment to working in a team environment and maintaining confidentiality as needed. Excellent verbal and written communication skills including the ability to communicate effectively with various audiences. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed. Job Specific Duties: Assists with daily routine office operations. Serves as backup as applicable to assigned area(s). Promotes positive customer relations through prompt and courteous service within a fast-paced, high volume, customer focused area. Prepares patient charts per department procedure and as applicable to assigned area(s). Obtains records for patients, and assists in obtaining records for new patients as applicable to assigned area(s). Processes medical records requests assuring that released information meets legal/HIPAA requirements as applicable to assigned area(s). Prioritizes and prepares files for scanning and/or storage as applicable to assigned area(s). Scans documents to database and indexes per department procedure as applicable to assigned areas. Categorizes and organizes documents according to department protocol as applicable to assigned area(s). Researches and resolves issues per department procedure as applicable to assigned area(s). Performs quality audits on scanned images per department procedure and as applicable to assigned area(s). Professionally and promptly responds to requests per department protocol and as applicable to assigned area(s). Maintains and orders supply stock per department procedure as applicable to assigned area(s). Maintains equipment and coordinates repairs and service per department procedure as applicable to assigned area(s). Assists with copying, scanning and retrieval of information as requested. Assists with miscellaneous data research requests. Runs reports, merges and corrects information in the electronic medical record. Merges duplicate accounts in all applications as applicable to assigned area(s). Analyzes all patient type records for deficiencies in accordance with Federal and State laws as well as Medical Staff By-laws The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Maintains regular and consistent attendance as scheduled by department leadership. Logan Health takes great pride in offering its employees a comprehensive benefits package that includes: Health, Dental, and Vision insurance 401(k) with generous matching Employer-provided life insurance Voluntary life and disability insurance options Critical Illness and Voluntary Accident options Employee assistance program (EAP) FSA Free parking Paid time off, Holiday pay, and Illness bank Employee referral program Tuition Reimbursement Program Logan Health Fitness Center - Waived registration fee and 1/2 off monthly membership dues Shift: Day Shift - 8 Hours (United States of America) Schedule Details: Please know schedules and shifts are subject to change based on patient care and department/organizational needs. Schedule: 40 hours per week, 8-hour day shifts, Monday-Friday Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources. Our people are everything. The amazing providers, employees, and volunteers at Logan Health gift this organization with their innovation, knowledge, and compassion. Together, we're connecting our community to trusted, quality care and helping to improve lives every day. Do you dream of living and working in a beautiful area surrounded by stunning scenery and endless recreation? Are you ready to evolve your career while working alongside passionate, talented, brilliant people? Join our remarkable team and create positive patient experiences every day!
