Medical Assistant

Job Summary:

Responsible for performing a wide variety of clinical and front desk medical assistant duties in a fast-paced office setting. Will be asked to float to any office that has a coverage need, this includes primary care, internal medicine, and specialty offices. 

Duties and Responsibilities:

• Greets and accompanies patients to exam rooms; prepares patient for examinations and other procedures.
• Takes vital signs, height, weight and pertinent information and notes information in the patient’s chart for review and interpretation by the physician.
• Works with other staff and physician to ensure smooth patient flow.
• Documents all care, procedures and observations in accordance with office/hospital policy and procedures. 
• Updates patient charts in system; checks charts prior to physician visit to see if all lab values, tests and x-rays are available.
• Answers patients telephone calls and questions daily and PRN: provides physician with call-back list.
• Gives injections/vaccinations upon order and under the direction of the physician.
• Obtains previous medical records using appropriate forms/system, and also, during patient transfers, sends appropriate records for consultation / procedures.
• Provides physician with assistance during special procedures and/or patient training. 
• Calls patient prescriptions to the pharmacies at physician’s direction.
• Obtains prior authorization for prescriptions from insurance companies and/or pharmaceutical companies.
• Notifies patients regarding test results within 24 – 48 hours of reviewing results with physician.
• Performs waivered lab testing for routine procedures. 
• Obtains and prepares cultures, blood, and urine specimens for delivery to reference laboratory for processing as required.
• Must demonstrate knowledge of cleaning, sterilization and maintenance of instruments. Has equipment inspected by authorized personnel as required.
• Assists with removal of sutures.
• Maintains logs in office, medication admin, refrigerator, QC, etc.
• Maintains cleanliness of exam rooms and lab area.
• Orders and stocks supplies for exam rooms and lab.
• Must be neatly dressed, have a professional appearance and congenial personality.
• Keeps current on age specific information, continuing education and hospital policies and procedures.
• Maintains confidentiality at all times.
• Must have the knowledge to operate the following: blood pressure cuff, stethoscope, Hemacue, EKG, Accucheck, syringes, scales, vision chart, Welch Allen equipment, electronic thermometer, O2 therapy, computer, copy machine, telephone, calculator, fax machine, typewriter, electronic biller/scheduler and other office equipment.
• Must float to other physician’s offices as the need arises.
• Must be cross-trained for front desk duties as required by Physician’s Office Supervisor and/or Physician Practice Manager.
• Schedules patients for tests and/or appointments with specialists and completes appropriate referral forms upon request of the physicians.
• Pre-certifies patients with insurance companies for testing, i.e. MRI, etc.
• Provides patient education as requested by physician.
• Initiates ABN forms when needed.
• Performs all other related duties as requested by Physician’s Office Supervisor, Physicians or Physician Practice Manager.

Education:

• Graduate of a Registered / Certified Medical Assistant or LPN program or in lieu of formal training at least two years' experience in a medical office environment.

Experience:

• Prefer a minimum of 2- 3 years experience as a medical assistant in a physician’s office or hospital setting.  Knowledge of specific physician specialty helpful.