Job Description
About Logic Integration :
Winner of numerous prestigious National Awards, Logic Integration is the premier systems integrator in Colorado, devoted to integrating a full range of entertainment, emerging technologies for home & business. Our team of Designers, Engineers, Programmers, & Installers hold various certifications, supporting the company's philosophy of providing engineered solutions that exceed their clients' expectations. Qualified candidates for this position must have a minimum of 5 years of experience in the commercial and residential Audio Video Industry. The following are the primary responsibilities, qualifications, and skills for the position.
Scope of Responsibilities :
The purpose behind the Field Engineer position is to verify that the intent of the design has been met and that all technical and functional aspects of the system have been tested and measured against objective and subjective benchmarks. This includes :
- Verification of the of the system components presence and operation. During this process all components are identified as being provided and operating at or above their specifications per the design intent.
- Optimization of the system's overall functionality and quality. This includes video and audio calibration and fine tuning, and control system and environmental system operation.
A commissioning report will be produced that details the problems and identifies any punch list items still outstanding, and if they will be addressed at a later date a new agreement should be drawn up covering the future work.
Typical Duties of our Field Engineer :
Step One : Perform Preliminary Tests on the Completed System Installation.
The preliminary checkout and alignment to include a wide variety of tasks including but not limited to :
Calibrate microphones and audio for teleconference and videoconference systemsProvision and full test of dedicated videoconference systemsSetup and commission of Room Scheduling Panel / SIP / POTS (Crestron Mercury, QSC, BiAmp etc)Firmware updates for control systems, network, DSP, etcModify and adjust control program, User Interface and DSP design on fieldAdvanced DSP design for various types commercial audio systemsSetup and adjust gain structure for optimal performance of audio systemsAdvanced setup of network switch for commercial AVTroubleshoot physical and software issuesClient / Vendor / IT coordination for room schedulers, networked AV, remote access, wireless presentation, etcVerification that all equipment (provided by Logic Integration Inc or OFE) has been delivered and installed per specification, and that a list of equipment, complete with Model and Serial Numbers, has been documented and is availableVerification that other trades or teams have completed the work associated with the proper functioning of the AV system.Confirmation that communications and Networking services are installed and working. (Ethernet IP addressing, telephone interfaces, VTC interfaces etc.)Testing of signal paths for all Audio and Video systems.Programming and testing of conferencing systems, including verification of IP addressing and SIP addressing.Verification and completion of project commissioning check-listsTesting of wireless microphones, including confirmation of transmitter / receiver frequencies, channels, range and charging of batteriesTesting and alignment of video monitors and projectors for good image reproduction from all potential sourcesStep Two : Generate the Punch-list
Poor AV terminationsDamaged WiringWorkmanship issues with equipment installation or aesthetic components of the work such as damaged wall finishes, undesirable cable management, or other problems that are visually objectionablePhysical installation issues such as projector positioning, loudspeaker locations and alignment and integration of devices into furnitureDelays in delivery of AV equipmentAV equipment failuresSlow delivery or non-delivery of goods by non-AV providers, e.g. millwork, electrical, and other contractorsSlow or non-delivery of OFE or communications and network servicesIncomplete items such as wall plates or terminations.Step Three : Establish Substantial Completion
The preliminary tests have been completed. This should include the results of the preliminary tests, any exceptions to be addressed and the anticipated resolution. If not previously reported, any shop test results should also be included.The system installation is complete per the contract (including Change Orders) pending final commissioning. Any punch list items have been developed to date should also be included.The system is ready for testing and alignmentStep Four : Inspect, Test, and Align
Facility InspectionExisting Documentation and InventoryTesting the SystemPrep system for final code uploads and programming.The Commissioning ReportStep Five : Train the Users
Teaches end users how to use the systemImproves confidence in the end user when using the systemReduces service calls resulting from "User Error"Reduces chance of improper use and subsequent damage of systemsEnables in-house personnel to perform basic troubleshooting, possibly preventing lost use of systems, and orients them when receiving remote assistance.Step Six : Sign Off
Obtain final Sign offRequirements
Qualifications :
The following skills and abilities are essential for placement within Logic Integration.
Technical Ability Required : minimum Tech level 2. Level 3 ideal for positionMinimum of 4 years AV systems field experienceProject Management experience is a plusClean driving record Able to pass a simple background check and drug testHigh School Diploma or EquivalentMust be authorized to work full time in the United StatesProvide normal hand tools according to list of required toolsAdditional Skills and Abilities :
Applicant must be able to safely lift equipment weighing as much as 80 lbs. regularly. Able to work comfortably on ladders, lifts and in high places as well as in tight conditions such as crawl spaces, equipment closets, and cabinets. Must be able to perform all tasks associated with the installation of Commercial Audio and Video Equipment
ICIA CTS or CTS-I a plusSome of the Brands heavily used : Crestron, Control 4, QSC, Bi-Amp, ClickShare, Araknis, Pakedge, Luxal, Mersive, RGB Spectrum, Samsung, T1V Video Systems, Panamax, IC- Realtime, WattBox, Sonance, Sony, Apple, IP Cameras and NVR's, or other manufacturer training a plus.Please note this job description does not list all the duties of the position. You may be asked by supervisors or management to perform other instructions and duties while working for Logic Integration. You will be evaluated in part based upon your performance of the tasks listed in this job description and by the completion of the systems assigned. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.
Benefits
Logic Integration offers the following :
Paid time off such as PTO, sick days, and vacation days.Health insurance.Life insurance.Dental insurance.Vision insurance.Retirement benefits or accounts.Long term disability insurance.Paid Time OffTrainingCompany-issued equipmentEmployee Accommodation on AV gearGoal setting and career pathGreat culture!Paid quarterly fun day, take time to have fun as a team.
