Deal Desk Analyst

What You'll Do :

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row!

We are seeking a talented and experienced Deal Desk Analyst to drive the deal creation process, including quoting, amendments, and modifications. As a key member of the expanding Revenue Operations Team, you will work closely with Revenue Operations, Accounting, and GTM teams to optimize processes and drive operational excellence. You will gain invaluable experience collaborating across teams while playing a pivotal role in cultivating growth and success. This is an exciting opportunity to make your mark in an energetic and dynamic environment.

Here's a closer look at this key role :

• Serve as the primary Sales contact for pricing, CPQ quoting, order form modifications, and general inquiries.
• Review and approve quotes to ensure products are being sold correctly, pricing within discount limits, and seek leadership approval for non-standard deals.
• Drive Sales compliance with quoting policies (e.g., discounting, non-standard terms).
• Collaborate with Business Systems, Accounting, Professional Services, and GTM teams to build and maintain a scalable quoting infrastructure.
• Maintain up-to-date documentation on quoting processes and policies.
• Own the completion of bookings and contracting at the end of each month, quarter, and year.
• Partner with Order Management to ensure deals are booked in line with accounting standards.
• Conduct contract and customer research to support co-terming strategies.
• Ensure adherence to customer contracts, aligning with key business and legal policies.
• Identify and drive opportunities for automation in the quote-to-cash process.

What You'll Need :

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Anticipated Application Close Date : 03 / 03 / 2025

LogicMonitor is an Equal Opportunity Employer

At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

LI-ME1 #BI-Hybrid #LI-Hybrid

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to : Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy.

Salary : $53,445 - $70,000